The first disappointment was the stitching at the base of curtains was of very low quality (photos attached). As the first curtain was hanged, there was another disappointment to see that it didnt...
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Abdul
Imperial Rooms
6 years ago
Dear Customer,
Thanks for your feedback. We just would like to confirm you that we are selling these curtains since a long time but never had a complaint like this. As you know we already offered you a free returns postage label (before leaving this negative feedback) to send the item back to us for a full refund but unfortunately, we were refused. We once again do apologize for your hassle and all inconvenience as our management didn't accept your proposal of 50% partial refund. But as we believe in 100% satisfaction of our valued customers at every stage so we will happily ready to send you a return label.
Thanks & Regards,
Product reviews
Date of purchase: 03/06/2020
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Stephanie Saunders
6 years ago
What Stephanie Saunders said about Imperial Rooms:
Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover, cushion covers, kitchen Goods and much more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover, cushion covers, kitchen Goods and much more.