Imperial Rooms Reviews

Dear Customer, Thank you for your feedback.We're sorry to hear that the color of the product you received does not match what was advertised. We understand how disappointing this can be and want to resolve this for you as quickly as possible. Could you please contact us via email with your order details and any photos showing the color difference? This will help us address the issue more effectively. Thank you for bringing this to our attention. We look forward to resolving this for you. Best Regards Imperialhomeware Team

Dear Customer, Thank you for your feedback on the king size duvet. We're sorry to hear that the duvet hasn't met your expectations. We appreciate your comments and take them seriously as they help us improve our products. Regarding the tog rating, it may take a little time for the duvet to fully expand after being compressed in the packaging. We understand your concerns about the thickness and the filling, and we apologize for any inconvenience this has caused. If you have any further issues or need assistance, please feel free to contact us. We're here to help ensure you have a satisfactory experience with our products. Best Regards

Dear Customer, Thank you for your feedback on the curtains.We're glad to hear that you like the material and the tie backs, and that the length and color are just right for you. However, we're sorry to hear that they haven't fully met your expectations as blackout curtains.We appreciate your comments regarding the lining. Adding a lining could indeed enhance their blackout properties. Your feedback is valuable to us, and we will consider it for future product improvements. If you have any further questions or need assistance, please feel free to contact us. Kind regards,