At Lumina Energy our mission is to help your company manage its business energy more effectively and efficiently.
Service
5
/5
5
4
3
2
1
29
0
0
0
0
29
ratings over the past year
Displaying all 107 reviews
Trusted Customer
Feefo Verified
1 year ago
Very persistent salesman, but he did provide the information.
I have given Ian four stars, however I would say that he was very persistent with his calls to the point of pestering. There was one day when I had to ask him to stop calling because I was very...
Read more
Customer Support
Lumina Energy
1 year ago
Thank you for taking the time to share your feedback. We’re glad to hear that Ian was able to provide you with the information you needed, and we truly value your 4-star rating.
We apologise if our persistence felt overwhelming at times—it’s always our goal to be proactive and responsive without causing inconvenience. We appreciate you highlighting this, as it helps us ensure our approach is as considerate as possible while still providing excellent service.
Thank you again for your feedback and if you have any questions at any time or require assistance, please don’t hesitate to reach out.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Simon has been brilliant, not pushy. Excellent engagement and follow through.
0
Share
BL
Broadwater Sports Club Ltd
Feefo Verified
Godalming
1 year ago
What Broadwater Sports Club Ltd said about Lumina Energy:
Excellent Service
Sensible & good advice based on market prices available
Customer Support
Lumina Energy
1 year ago
Thank you for your great feedback. We look forward to working with you again in the future.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Customer Support
Lumina Energy
1 year ago
Thank you very much for your review. We look forward to working with you again in the future.
0
Share
AS
Avenue Shanklin
Feefo Verified
shanklin
1 year ago
What Avenue Shanklin said about Lumina Energy:
excellent
excellent as always
Customer Support
Lumina Energy
1 year ago
Thank you very much for your feedback, we look forward to working with you again in the future.
0
Share
BL
B H & P Direct Mail Ltd
Feefo Verified
2 years ago
0
Share
Trusted Customer
Feefo Verified
2 years ago
Customer Support
Lumina Energy
2 years ago
Thank you very much for your 5 star review. We look forward to working with you again in the future.
0
Share
Trusted Customer
Feefo Verified
2 years ago
Saved from Utility Warehouse.
Excellent so far. Will be better able to comment when smart meter installed and working and first bill is received.
Customer Support
Lumina Energy
2 years ago
Thank you so much for your feedback. We look forward to working with you.
0
Share
DC
DJ Hopper T/A Culi Computers
Feefo Verified
Tunbridge Wells
2 years ago
0
Share
Trusted Customer
Feefo Verified
2 years ago
Always helpful
Simon is always really helpful.
Customer Support
Lumina Energy
2 years ago
Thank you very much for your feedback and kind words about our Account Manager, Simon. We look forward to working with you again.
Established in 2012, Lumina Energy help businesses across the UK source new business energy contracts, manage their energy usage for efficiently and help create Carbon Reduction Plans for achieving net-zero.
We make business energy hassle and stress free enabling you to spend time on what really matters, your business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Established in 2012, Lumina Energy help businesses across the UK source new business energy contracts, manage their energy usage for efficiently and help create Carbon Reduction Plans for achieving net-zero.
We make business energy hassle and stress free enabling you to spend time on what really matters, your business.