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House Buyer Bureau Reviews | Customer Service Reviews for https://www.feefo.com/reviews/house-buyer-bureau | Feefo

Displaying all 498 reviews

Greg

Rushden

4 years ago

Date of purchase: 11/27/2020

What Greg said about House Buyer Bureau:

Excellent, very efficient and fast.

Excellent, very efficient and fast. Proactively help resolve issues I had with the service from my Solicitors

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Samantha

Warrington

4 years ago

Date of purchase: 11/23/2020

What Samantha said about House Buyer Bureau:

Went above and beyond to help us

I would highly recommend HBB and more importantly Nicola Shaw who went above and beyond to help us in every way from the very start to completion. She was an absolute pleasure to deal with and I...

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Jeremy

London

4 years ago

Date of purchase: 11/20/2020

What Jeremy said about House Buyer Bureau:

Level of service was excellent

The level of service was excellent - We chose not to go ahead with the sale but Dorothy was very helpful at every stage in answering my questions.

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Ray

Bournemouth

4 years ago

Date of purchase: 11/20/2020

What Ray said about House Buyer Bureau:

On reflection we wish we'd rang a different company

We sent all info plus lots of additional info such as numerous pictures, EPC, floor plans etc & we were offered £205,000 & agreed to that offer. The communication was fine until the valuer came....

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Andy

House Buyer Bureau

4 years ago

Thanks for your review. We’re sorry that we had to reduce our offer, it isn’t something we ever like to do, but we made a genuine mistake on our initial valuation which only came to light when we got the rics report back. It definitely isn’t our practice to routinely reduce offers and we apologise that it felt like we’d done this at the last minute. Having made that reduction we would have completely understood if you didn’t want to proceed, and we hope that the profit share arrangement we agreed might yet produce some more funds for you

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Phil

Carmarthen

4 years ago

Date of purchase: 11/18/2020

What Phil said about House Buyer Bureau:

Great service and very transparent

The service was great and was very transparent.

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Tess

London

4 years ago

Date of purchase: 11/18/2020

What Tess said about House Buyer Bureau:

Very friendly and polite but couldn't pay what we needed

We only got an offer which wasn't as much as we'd hoped and we declined. However, the lady we spoke to was very friendly and polite.

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Adam

Thurmaston

4 years ago

Date of purchase: 11/18/2020

What Adam said about House Buyer Bureau:

I was let down by We Buy Any Home but HBB saved the day!

House buyer bureau came to me when I was let down buy my buyer then let down by we buy any home. Suzanne and Kerrie were nothing but helpful polite and informative. Just when we thought we had lost...

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Sarah

St Helens

4 years ago

Date of purchase: 11/09/2020

What Sarah said about House Buyer Bureau:

There was no messing around with the offer!

Suzanne handled my application and was prompt in all of her dealings with me and very clear about when she would get back to me. I received an honest appraisal and there was no 'messing around' with...

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Nicky Evans

Rhosllanerchrugog

4 years ago

Date of purchase: 11/09/2020

What Nicky Evans said about House Buyer Bureau:

HBB were professional but we had problems with the solicitors

The sale was handled very professionally and Dorothy and Kerry were particularly helpful. However, trying to reduce the offer by £5K for 'repair to laminate flooring and to cover an historical water...

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Andy

House Buyer Bureau

4 years ago

HI, thanks for leaving a review. We're sorry our solicitors weren't up to their usual standards. We have fed back the difficulties you had and will work hard to avoid that happening again. We're sorry we had to make a small reduction to our initial offer. We always hate to do this as we know how frustrating it is and we try to avoid doing it. We're pleased we could help you get your dream home at the end of the process and wish you all the best for the future. The HBB team

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Eunice

Asfordby Hill

4 years ago

Date of purchase: 11/05/2020

What Eunice said about House Buyer Bureau:

A nice calm voice who reassured me through the process!

The sale of my house went smoothly. Dorothy was brilliant, a nice calm voice on the other end of the phone is what you need, she kept me informed all the way. Kerrie too was a lovely lady to talk to...

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About House Buyer Bureau

House Buyer Bureau will buy your house for a competitive cash price in as little as 7 days or around a timescale to suit you. We buy all types of property in any condition or location. Over the past 10 years we've helped thousands of people sell their home quickly, easily and for 100% cash!

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01509680050

2 Cornerstone, Market Place, Kegworth, Leicestershire, DE74 2EE, United Kingdom

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