Phone lines constantly busy then long winded sales pitch forced on a customer that wanted a faulty unit 1 day old sorted.
Jacob
Hotpoint
28 days ago
Hi ,
Thank you for letting us know. We are sorry to hear that the appliance and after service has left you disappointed.
So that we can support you please contact our team through the following platforms:
WhatsApp: 07584 475915
Live Chat: https://www.hotpointservice.co.uk/contact
Date of purchase: 07/01/2026
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Trusted Customer
Feefo Verified
28 days ago
Recommends
It was straightforward to order and the website was easy to navigate and use. They had good communication so we knew when the oven would arrive.
Jacob
Hotpoint
28 days ago
Hi
Thank you for your review. We are glad to see that you are happy with your new oven and the service associated with the delivery process.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on
WhatsApp: 07584 475915
Live Chat: https://www.hotpointservice.co.uk/contact
Product reviews
Date of purchase: 07/07/2026
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Trusted Customer
Feefo Verified
28 days ago
Recommends
Bought from them on telephone, very helpful lady ,very thorough ,she made sure I had all phone numbers for delivery etc
Product reviews
Jacob
Hotpoint
28 days ago
Hi
Thank you for your review. We are glad to see that you are happy with your new fridge and the size of the interior.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on
WhatsApp: 07584 475915
Live Chat: https://www.hotpointservice.co.uk/contact
Date of purchase: 07/07/2026
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Trusted Customer
Feefo Verified
28 days ago
Recommends
We have other kitchen items which we are so pleased to have and use.
Jacob
Hotpoint
28 days ago
Hi
Thank you for your review. We are glad to see that you are happy with your new washing machines quiet design and simplicity.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on
WhatsApp: 07584 475915
Live Chat: https://www.hotpointservice.co.uk/contact
Date of purchase: 07/01/2026
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ME
MENNELL
Feefo Verified
GBR
28 days ago
Recommends
Product reviews
Jacob
Hotpoint
28 days ago
Hi
Thank you for your review. We are glad to see that you are happy with your new cooker.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on
WhatsApp: 07584 475915
Live Chat: https://www.hotpointservice.co.uk/contact
Date of purchase: 07/01/2026
0
Share
Trusted Customer
Feefo Verified
28 days ago
Recommends
Product reviews
Jacob
Hotpoint
28 days ago
Hi
Thank you for your review. We are glad to see that you are happy with your new fridge freezers quality and value for money.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on
WhatsApp: 07584 475915
Live Chat: https://www.hotpointservice.co.uk/contact
Date of purchase: 07/01/2026
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Trusted Customer
Feefo Verified
28 days ago
Recommends
Pleased with quality of wash of clothes and choice of times of programmes.
Product reviews
Jacob
Hotpoint
28 days ago
Hi
Thank you for your review. We are glad to see that you are happy with your new washing machines selection of programmes and the spin speed settings.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on
WhatsApp: 07584 475915
Live Chat: https://www.hotpointservice.co.uk/contact
Date of purchase: 07/07/2026
0
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FE
FENWICK
Feefo Verified
GBR
29 days ago
Recommends
What FENWICK said about Hotpoint:
Looking at the quality it doesn't seem very well-built, dents and distorted panels at the back, but you only get what you pay for. Tim e will tell if its a good buy.
Product reviews
Jacob
Hotpoint
29 days ago
Hi ,
Thank you for taking the time to leave your review We are sorry to hear that the appliance has left you disappointed.
If you do require any support please contact our team through the following platforms:
WhatsApp: 07584 475915
Live Chat: Live Chat: https://www.hotpointservice.co.uk/contact
Date of purchase: 07/01/2026
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Trusted Customer
Feefo Verified
29 days ago
Recommends
Customer service from their agent was excellent
Product reviews
Jacob
Hotpoint
29 days ago
Hi
Thank you for your review. We are glad to see that you are happy with your new washing machine and the accompanying service. It's wonderful to see that its easy to operate and washes extremely well.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat:Live Chat: https://www.hotpointservice.co.uk/contact
Date of purchase: 07/01/2026
0
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Trusted Customer
Feefo Verified
29 days ago
Recommends
The customer service and the washing machine are very good and I would recommend.
Jacob
Hotpoint
29 days ago
Hi
Thank you for your review. We are glad to see that you are happy with your new washing machine and the service that accompanied it. It's wonderful to hear you would recommend the product.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat:Live Chat: https://www.hotpointservice.co.uk/contact
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
