Merchant Logo
Rated
Excellent

90%

recommends

Service
4.4
/5

5

4

3

2

1

2,606

547

171

81

233

3,638

ratings over the past year

Displaying all 36,199 reviews
ED
Edwards
Havant
8 hours ago
Date of purchase: 06/27/2025

Recommends

What Edwards said about Hotpoint:
Excellent great customer service and the installation and delivery was brilliant,kept me up to date what was going on.I highly recommend them.
Trusted Customer
8 hours ago
Date of purchase: 06/27/2025

Recommends

KH
Khodabakhsh
Sunbury-on-Thames
9 hours ago
Date of purchase: 06/23/2025

Recommends

Trusted Customer
16 hours ago
Date of purchase: 06/23/2025

Recommends

Excellent
DE
DEREK
19 hours ago
Date of purchase: 06/26/2025

Recommends

What DEREK said about Hotpoint:
Staff advice was good as they new the product.
Trusted Customer
1 day ago
Date of purchase: 06/26/2025

Does not recommend

staff are rude usless,
Merchant Logo
Aimee
Hotpoint
22 hours ago
I am sorry to hear you are disappointed! If you need any assistance with this then please contact us on one of the following platforms: WhatsApp Number: 07584475915 Live chat: https://www.hotpointservice.co.uk/message-us Kind regards
KM
Kamal Modi
Aylesbury
1 day ago
Date of purchase: 06/26/2025

Does not recommend

What Kamal Modi said about Hotpoint:
As previous comment I have not even had any refund for the monies paid to have installation & removal fitted . Now I am paying £200 to have a tradesman come out fit it . ! Happy to send you...

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Merchant Logo
Aimee
Hotpoint
22 hours ago
We truly value this important feedback about your new product ownership experience. Your comments have been fed back to our product quality team and they will be used as part of our quality review programme for continuous product improvement. If you need any assistance with this then please contact us on one of the following platforms: WhatsApp Number: 07584475915 Live chat: https://www.hotpointservice.co.uk/message-us Kind regards
Trusted Customer
1 day ago
Date of purchase: 06/26/2025

Does not recommend

Terrible
Merchant Logo
Aimee
Hotpoint
22 hours ago
We truly value this important feedback about your new product ownership experience. Your comments have been fed back to our product quality team and they will be used as part of our quality review programme for continuous product improvement. If you need any assistance with this then please contact us on one of the following platforms: WhatsApp Number: 07584475915 Live chat: https://www.hotpointservice.co.uk/message-us Kind regards
Trusted Customer
1 day ago
Date of purchase: 06/26/2025

Recommends

Excellent service as usual.
Trusted Customer
1 day ago
Date of purchase: 06/24/2025

Recommends

delivered when stated. delivery staff very helpful.
About Hotpoint
Hotpoint loves home, in all its various types and sizes. It's a place for relaxation, to entertain, to nurture and bring up the family. A place to live your life and an expression of who you are. Quite simply, our mission for over 100 years has been to make your life at home easier. So whatever, you need Hotpoint has developed a product for you. A range of products, that always deliver outstanding performance, with the latest intelligent technology and functional stylish design.
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Morley Way, Peterborough, PE2 9JB, United Kingdom
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About Hotpoint
Hotpoint loves home, in all its various types and sizes. It's a place for relaxation, to entertain, to nurture and bring up the family. A place to live your life and an expression of who you are. Quite simply, our mission for over 100 years has been to make your life at home easier. So whatever, you need Hotpoint has developed a product for you. A range of products, that always deliver outstanding performance, with the latest intelligent technology and functional stylish design.