Easy to use service and good communication via email and before arrival from the delivery service that they use. I was texted 30mins before arrival. Two man delivery so the heavy mattress was taken...
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Jamie Welch
HotelContractBeds
1 year ago
Thank you for your review. We are pleased that you found the service to be 5-Star.
Customer service is second to none. I would not hesitate to recommend Hotel Contract Beds to friends and family.
We had a problem with the first delivery but it was resolved immediately with no fuss...
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Jamie Welch
HotelContractBeds
1 year ago
Thank you for your review. We are sorry that there was an issue with the first delivery but pleased that this was resolved quickly and glad you will recommend our company.
Thank you for your review, we are pleased you found the bed to be 1st class.
Product reviews
Date of purchase: 10/29/2024
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Trusted Customer
Feefo Verified
1 year ago
I didn’t get a text /call telling me of my delivery window at all so I waited in all day. No delivery.
However, when I rang at 5.25pm ish customer services couldn’t have been more helpful, looked...
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Jamie Welch
HotelContractBeds
1 year ago
Thank you for taking the time to write a review. We are pleased you found the customer service very good and apologise that you did not get a pre call or text as it stated on our couriers system that one was sent.
Excellent. Very helpful staff . Just one grip the door step delivery is annoying . Would be better to get them carried into the room of choice. I had a real struggle with it 🙈
Jamie Welch
HotelContractBeds
1 year ago
Thank you for your review.
Product reviews
Date of purchase: 10/05/2024
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MR
Michelle Richardson
Feefo Verified
Brechfa
1 year ago
What Michelle Richardson said about HotelContractBeds:
Excellent from start to finish. Confirmation email received immediately. Then quick response regarding sorting out a replacement mattress protector as the one l'd ordered had sold out. Then the...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
