Terrible customer service - they do not honour the 30 day guarantee and do their best to fob you off! I would never buy another Hoover product. If I could give no stars I would.
major fault after 9 months ownership. Engineer attended and required parts. Parts took 2 weeks to arrive but Engineer reports parts damaged so could not be fitted. Hoover would not replace the...
This product worked well for 2-3 few years but now I'm having constant issues with electrical faults, In a two years I'm now currently waiting my 18th call out from an engineer for the same issue.
Product reviews
Date of purchase: 01/10/2024
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KA
Karen
Hoover Verified
2 years ago
What Karen said about Hoover:
I had a 1 half year old washing machine and it broke down , the brain has gone . They cannot get the part for it and I've now been left with no washing machine for days now .
After buying the washing machine it broke within a week. I had then had to eait another week before it wss replaced. 6 months later 2 paddles came off. I contacted Hoover who arramged for a 3rd party...
Oven has a few problems, engineer came out snd said what the problem was, was told part in stock, got san email a week later, parts not in stock, another week later still waiting on parts
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