Home Leisure Direct Reviews

Thanks for leaving a table tennis table review for your new Butterfly Fitness table. It's great to hear that you were pleased with the service and like your new table tennis table. Please let us know if we can help any further, otherwise enjoy playing! Abi

Thank you for leaving some feedback for us. It's great to hear that you are so pleased with your new pool table and are even thinking about a jukebox! I'm sorry to hear that you had a problem with the delivery, we contact all of our customers ahead of delivery to make sure these bulky items are delivered at a convenient time, so this issue is very unusual. Thank you for informing us of this and I will pass this onto our delivery team to make sure it doesn't happen again. We hope you enjoy your new pool table and please let us know if you need anything further. Abi

Thanks for taking the time to leave some feedback for us. I'm sorry to hear about the problem with accessories. We made the order with the manufacturer to ship them directly to you, but they didn't inform us that the item wasn't in stock until it was chased. Apologies once more for this, and rest assured your feedback has been taken into account and also passed on to the manufacturer. Please let us know if we can help further. Abi

Thanks for leaving some feedback for us. I'm sorry to hear that you weren't happy with the service you received. I'm glad to hear you are happy with the product in the end and that you enjoyed your visit to our showroom. We have these tables on display in the showroom so you can try them out for yourself to make sure you are happy before you buy, but we have passed your feedback onto the manufacturer regarding design of the table. We're glad to hear you found a solution that you are happy with - lots of our customers fit foam in the pockets of their pool tables to deaden the noise, this is not something the manufacturer have done in the past as the extra cost involved would be passed on to the customer. You initially ordered a different model of table and requested to change your order, which we wouldn't usually do, but to honour our customer service policy we did this to ensure you get the best table for your needs. The estimated delivery on this type of pool table is 4-6 weeks, so when the order change is factored in, the table was within the estimated time frame. I'm sorry to hear about the problem with accessories. We made the order with the manufacturer to ship them directly to you, but they didn't inform us that the item wasn't in stock until it was chased. Apologies once more for this, and rest assured your feedback has been taken into account and also passed on to the manufacturer. We hope that you continue to enjoy your pool table and please get in touch if you require any further assistance. Abi

Thanks for leaving us some feedback. It's great to hear that you found the ordering process easy. The nature of this table is that the two sides simply push together, joined by the net, making it easy to install and take apart. As long as you have it on a flat surface, ideally on top of a pool table, it should work as designed. If you need any more assistance, please get in touch and our team will be happy to help. Abi

Thanks for taking the time to leave some feedback for us. It's great to hear that you were happy with the service and the table tennis table. I'm sorry to hear that you had a problem with the net. Please can you e-mail us a photo of the damaged part to sales@homeleisuredirect.com and we will be happy to send you out a replacement part straight away. Please get in touch if you need any further assistance. Many thanks. Abi

Thanks for leaving us some feedback. I'm sorry to hear there was some confusion over the assembly, there is an extra charge for this service available at the point of sale. I'm glad to hear that you're happy with the quality of your new Cornilleau table tennis table now it is up. We hope you enjoy it! Abi

Thanks for taking the time to leave a pool table review. It's great to hear that you are so happy with the quality of it and how it plays. We hope you continue to enjoy it and please let us know if we can help you any further. Abi

Thanks for taking the time to leave some feedback. It's great to hear that you are happy with your new pool table. I'm sorry to hear you had trouble with the receipt, you should have received an e-mail confirmation which acts as your receipt. If you're still struggling to receive this, please get in touch with our sales team who will be happy to help. We hope you enjoy the table! Abi

Thanks for leaving a pool table review, it's great to hear that your were pleased with the service you received and were happy with the quick installation. It's good to know that you are happy with your table (feel free to send in a photo) and hope you enjoy it! Abi