Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
our booking with holiday gems went very well considering that we
live in spain most of…
our booking with holiday gems went very well considering that we
live in spain most of the time
Trusted Customer
12 years ago
the fact that they will ring you back is a very good service.
Holiday Gems
Holiday Gems
12 years ago
Thank you for your kind comments. Our staff will always endeavour to supply an excellent service
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Trusted Customer
Feefo Verified
12 years ago
A very easy way to book a holiday, the service was excellent and the agent very…
A very easy way to book a holiday, the service was excellent and the agent very helpful and courteous.
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Trusted Customer
Feefo Verified
12 years ago
all arrangements worked perfectly which is more than can be said for my car on…
all arrangements worked perfectly which is more than can be said for my car on the way to Bristol airport!
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Trusted Customer
Feefo Verified
12 years ago
there service was good, would use them again
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Trusted Customer
Feefo Verified
12 years ago
it was very good straight forward
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Trusted Customer
Feefo Verified
12 years ago
The customer service was good. The holiday and transfers all were as booked.
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Trusted Customer
Feefo Verified
12 years ago
extremely helpful and friendly service
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Trusted Customer
Feefo Verified
12 years ago
0/10 - Quick enough taking the money but customer service was awful. The reps provided…
0/10 - Quick enough taking the money but customer service was awful. The reps provided in Egypt as part of Holiday Gems were a joke. Had to call from Egypt to complain. Never had a reply back. Left...
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Holiday Gems
Holiday Gems
12 years ago
Holiday Gems do not have reps but do have ground handlers to address any in resort issues. The accommodation voucher also has emergency numbers should they be required. Your complaint has been received, acknowledged and forwarded to our suppliers for whom we act as agent.
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Trusted Customer
Feefo Verified
12 years ago
initial contact was fine but after we printed literature off, we found errors. this meant…
initial contact was fine but after we printed literature off, we found errors. this meant we had to phone up again on several occasions, and at 10 pence a minute and the length of time waiting in the...
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Holiday Gems
Holiday Gems
12 years ago
We sincerely apologise for any lapse in our service but can see that all issues were resolved. We deny any collusion to deliberately create a situation for monetary gain
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Trusted Customer
Feefo Verified
12 years ago
very good service well satisfied will book again already looking.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
