Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
Sales team excellent, had a few problems with customer care but got there in the…
Sales team excellent, had a few problems with customer care but got there in the end! Would use them again.
Trusted Customer
12 years ago
Very good, great prices
Holiday Gems
Holiday Gems
12 years ago
Thank you for those positive comments. We are pleased that the issues with the boarding passes were resolved immediately.
0
Share
Trusted Customer
Feefo Verified
12 years ago
Booking ref:S6886/65360 Jack This booking agent was arrogant argumentative and did not listen. He recommended…
Booking ref:S6886/65360 Jack This booking agent was arrogant argumentative and did not listen. He recommended the Grand Hotel Sharm, which states is not suitable for anyone with walking...
Read more
Holiday Gems
Holiday Gems
12 years ago
Your comments have been noted and we are investigating the contents, however we would require a formal complaint by email to admin@holidaygems.co.uk or by post to address the issues with the hotel.
0
Share
Trusted Customer
Feefo Verified
12 years ago
The lady I booked it with was so helpful! She was brilliant
0
Share
Trusted Customer
Feefo Verified
12 years ago
The agents kirsta 139 and racheal 142 were extremely helpful, the information was given very…
The agents kirsta 139 and racheal 142 were extremely helpful, the information was given very clearly by both young ladies. Thankyou.
0
Share
Trusted Customer
Feefo Verified
12 years ago
The service we received was very efficient
0
Share
Trusted Customer
Feefo Verified
12 years ago
Very helpful
0
Share
Trusted Customer
Feefo Verified
12 years ago
My only concern is the fact that the web site is not live & does…
My only concern is the fact that the web site is not live & does not get up dated frequently enough.
I found it quite annoying that the price changed within minutes when on the phone,
but the web...
Read more
0
Share
Trusted Customer
Feefo Verified
12 years ago
Krista 139 who booked our October holiday has been so helpful in dealing with our…
Krista 139 who booked our October holiday has been so helpful in dealing with our requests it has been a pleasure talking to her as she has done all that she can to make sure that our holiday and...
Read more
Holiday Gems
Holiday Gems
12 years ago
Thank You - your comments will be passed to Krista and her manager.
0
Share
Trusted Customer
Feefo Verified
12 years ago
Service fantastic from initial booking to arriving home safely! Cheap, efficient and helpful. Will definitely…
Service fantastic from initial booking to arriving home safely! Cheap, efficient and helpful. Will definitely use again and again!!! Thank you to everyone!!!
0
Share
Trusted Customer
Feefo Verified
12 years ago
The initial on phone buying of the holiday was excellent service. Had a few queries…
The initial on phone buying of the holiday was excellent service. Had a few queries after sales and had difficulty getting through several times on the phone, eventually managed to send an E-mail...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
