Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
12 years ago
I booked my holiday for next year with Alex, he rang be back and had patience…
I booked my holiday for next year with Alex, he rang be back and had patience with me when I had to wait and ask my daughter. He was pleasant, helpful and never rushed me off the phone.
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Trusted Customer
Feefo Verified
12 years ago
i foind Nadine very helpful, she always rang back exactly as she promised and kept in…
i foind Nadine very helpful, she always rang back exactly as she promised and kept in touch with any changes
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Trusted Customer
Feefo Verified
12 years ago
I would have liked Toky to have called me back as I left 5 or 6…
I would have liked Toky to have called me back as I left 5 or 6 messages and sent 2 emails I find it very frustrating after all his advice and effort in organising this that he seems to have got my...
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Trusted Customer
Feefo Verified
12 years ago
Sales team did not engage to sell the holiday and it was more a lot…
Sales team did not engage to sell the holiday and it was more a lot of pull from customer to get information; information on flignts details, baggage and basic hotel information were not adequate to...
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Holiday Gems
Holiday Gems
12 years ago
Our sales manager has endeavoured to call to obtain the details so that the comments made may be addressed. If you would email admin@holidaygems.co.uk with an appropriate time and number this will be discussed personally.
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Trusted Customer
Feefo Verified
12 years ago
I spoke to jack who was very helpful and answered all my queries. Now looking forward…
I spoke to jack who was very helpful and answered all my queries. Now looking forward to trip and hope everything as good as promised.
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Trusted Customer
Feefo Verified
12 years ago
Very good service the lady who made my booking was very helpful and all went…
Very good service the lady who made my booking was very helpful and all went smoothly.
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Trusted Customer
Feefo Verified
12 years ago
Great at selling the holiday to you, but so far I have found their after…
Great at selling the holiday to you, but so far I have found their after sales service dissapointing. I requested to know the amount I would pay for our cruise holiday in the currency my card is in...
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Trusted Customer
Feefo Verified
12 years ago
Excellent
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Trusted Customer
Feefo Verified
12 years ago
very good service
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Trusted Customer
Feefo Verified
12 years ago
Good, friendly,helpful. There was a typing error on the documents..just 'phoned them and immediately it…
Good, friendly,helpful. There was a typing error on the documents..just 'phoned them and immediately it was rectified. Another query later on was sorted immediately. This is not the first time I have...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
