Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
12 years ago
Very pleasant staff. Everything has been attwnded to in a very efficient manner so far.
Very pleasant staff. Everything has been attwnded to in a very efficient manner so far.
Trusted Customer
12 years ago
Pleasant and efficient staff.
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Trusted Customer
Feefo Verified
12 years ago
I delt with a guy called John Johnson. He was quick to find me the deal…
I delt with a guy called John Johnson. He was quick to find me the deal I needed for our family holiday. Did everything he said he would in a short space of time and reasurred me with the regard to...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments which be passed on to John and his manager.
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Trusted Customer
Feefo Verified
12 years ago
Excellent service from your staff
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Trusted Customer
Feefo Verified
12 years ago
Great service from Andy. If everything else is as good the holiday will be brilliant.
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Trusted Customer
Feefo Verified
12 years ago
We booked along with another family, it was easy and we had no problems at…
We booked along with another family, it was easy and we had no problems at all. Thankyou to Lisa at holiday gems.
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Trusted Customer
Feefo Verified
12 years ago
Had to ring 3 times. Got cut off twice. Given different prices and times by…
Had to ring 3 times. Got cut off twice. Given different prices and times by 2 differenet reps. But process was ok.
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Trusted Customer
Feefo Verified
12 years ago
A few things went wrong ie getting my e mail address wrong no link for putting…
A few things went wrong ie getting my e mail address wrong no link for putting api in and I had to call them back each time to get things right
Holiday Gems
Holiday Gems
12 years ago
We apologise for any errors which may have required a call back. The airline on which you are booked has no link for the API details but we note that we are in receipt of these via our own website. Thank you for your comments which are noted for inclusion in our ongoing training process.
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Trusted Customer
Feefo Verified
12 years ago
Very good sevice helpful with all I needed to do for our holiday.
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Trusted Customer
Feefo Verified
12 years ago
Very helpful and friendly. Only complaint, we were unable to obtain a breakdown of the…
Very helpful and friendly. Only complaint, we were unable to obtain a breakdown of the total bill. Did phone and ask for one but were told you were unable to supply as provided as a package. ...
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Trusted Customer
Feefo Verified
12 years ago
good company for booking reasonably cheap holidays ,only problems we have is internet prices for…
good company for booking reasonably cheap holidays ,only problems we have is internet prices for flights are never the same ,whenyou phone company they are always more expensive ,and it seems to take...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
