Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
Excellent service staff are very helpful been going with holiday gems for a few years…
Excellent service staff are very helpful been going with holiday gems for a few years now
Trusted Customer
12 years ago
Brill I wouldn't go with a another company
Holiday Gems
Holiday Gems
12 years ago
Thank you so much. We are always delighted to welcome back return customers.
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Trusted Customer
Feefo Verified
12 years ago
Booked on line and was made aware quickly by phone that air fare was higher…
Booked on line and was made aware quickly by phone that air fare was higher than stated.
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Trusted Customer
Feefo Verified
12 years ago
On bookng are holiday cruise on March 17 we were promised comformation of price
deck…
On bookng are holiday cruise on March 17 we were promised comformation of price
deck and cabin number within 48 hours,still waiting.
When we booked requested deck 5 and if possible a cabin by our...
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Holiday Gems
Holiday Gems
12 years ago
We regret that you are not in receipt of our confirmation and the documents sent. The booking was made on 21 November 2013 and the confirmation documents and final travel documents were emailed on 22 November 2013. We have checked the email and this has been done. If you have not received the documentation please check your spam/junk mail folder or email admin@holidaygems.co.uk so that the documents may be resent.
Trusted Customer
12 years ago
Can not find are cabin and deck number
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Trusted Customer
Feefo Verified
12 years ago
Got a very cheap all inc deal.
Agent 150 was brilliant, had very good customer…
Got a very cheap all inc deal.
Agent 150 was brilliant, had very good customer service skills.
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Trusted Customer
Feefo Verified
12 years ago
Very helpful, found me the best available deal and gave lots of other information too.
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Trusted Customer
Feefo Verified
12 years ago
So far have not gone on my Holiday,,only Booked it..So will no more when I…
So far have not gone on my Holiday,,only Booked it..So will no more when I go and come Back..In March 2014
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Trusted Customer
Feefo Verified
12 years ago
The young man that I spoke to when I booked this holiday was very helpful.…
The young man that I spoke to when I booked this holiday was very helpful. I had a couple of queries following my booking, and he answered them via email promptly and efficiently.
Many thanks
Holiday Gems
Holiday Gems
12 years ago
We will advise your agent and the sales manager of your kind comments.
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Trusted Customer
Feefo Verified
12 years ago
Most helpful and enthusiastic with useful tips from agent 137.
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Trusted Customer
Feefo Verified
12 years ago
Very pleased with the service but felt that post booking info could have been a…
Very pleased with the service but felt that post booking info could have been a little clearer. Required a phone call to clarify.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
