Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
12 years ago
Friendly and helpful reply to my enquiry by telephone. Information was received promptly but was…
Friendly and helpful reply to my enquiry by telephone. Information was received promptly but was difficult to print as there was no facility to print straight from the page. The documentation had to...
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Trusted Customer
Feefo Verified
12 years ago
the price of the holiday goes up from the price they quote
the price of the holiday goes up from the price they quote
Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments. We would draw your attention to our website and the terms and conditions where we clearly state that costs are subject to change up to the time of confirmation due to the fluid pricing system in the industry as a whole. This, unfortunately, is a matter over which we have no control.
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Trusted Customer
Feefo Verified
12 years ago
Tried to book over the phone but their systems had gone down. So I booked…
Tried to book over the phone but their systems had gone down. So I booked on their website instead & got a confirmation phone call a few hours later to confirm my booking. But I had to pay an extra...
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Trusted Customer
Feefo Verified
12 years ago
very helpfull
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Trusted Customer
Feefo Verified
12 years ago
Friendly and efficient
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Trusted Customer
Feefo Verified
12 years ago
Rang your company rather than book it on the internet and was well pleased with…
Rang your company rather than book it on the internet and was well pleased with the service. Spoke to Lauren Clarke, she was very helpful and her knowledge was first class, a credit to your company....
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Trusted Customer
Feefo Verified
12 years ago
I rated GOOD becouse I ended up with a holiday. But during the booking over the…
I rated GOOD becouse I ended up with a holiday. But during the booking over the phone it went up £46.00 per person and we still do not know how much the transfer from the airport to the hotel is...
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Trusted Customer
Feefo Verified
12 years ago
Very happy with lady who dealt with my call jane
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Trusted Customer
Feefo Verified
12 years ago
Clear speaking, efficient and helpful, Alex got us sorted in minutes.
Speed of e-mailed details…
Clear speaking, efficient and helpful, Alex got us sorted in minutes.
Speed of e-mailed details also impressive.
Thank you.
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Trusted Customer
Feefo Verified
12 years ago
i thought the service was very good and would recommend this company to my family and…
i thought the service was very good and would recommend this company to my family and friends.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
