Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
3 years ago
Fabulous holiday experience
Gave us confidence as followed up booking with phone call and explained all the small print , the whole experience was great from start to finish
0
Share
MH
Mrs Barbara Hart
Feefo Verified
3 years ago
What Mrs Barbara Hart said about Holiday Gems:
Excellent
Very good service. Had a few questions which were answered very timely by Nichola.
0
Share
MJ
Ms Julie Jackson
Feefo Verified
Scotland
3 years ago
What Ms Julie Jackson said about Holiday Gems:
Good company
Very easy website. And very good service straight forward
0
Share
MC
Mr Joseph Crossan
Feefo Verified
3 years ago
What Mr Joseph Crossan said about Holiday Gems:
Everything ran as it was meant to
Everything spot on and yes I will use them again
0
Share
MM
Ms Krasimira Mihova
Feefo Verified
London
3 years ago
What Ms Krasimira Mihova said about Holiday Gems:
Great service and support
I am so glad to choose holiday gems, already had impressed with extremely quick response and support. Thank you for your professional service!
0
Share
Trusted Customer
Feefo Verified
3 years ago
Thumbs up
Top stuff for our second booking
0
Share
Trusted Customer
Feefo Verified
3 years ago
When I hit a few problems printing out my boarding pass etc I rang Custermer services n the lady who answered was very helpful. Also responses to my email questions were answered pretty promptly.
0
Share
Trusted Customer
Feefo Verified
3 years ago
Read some dubious reviews however I found them a pleasure to book with
I would definitely use this company again, great amount of contact and speedy enqs answered👍🏼
0
Share
MB
Mr Stephen Baxter
Feefo Verified
3 years ago
What Mr Stephen Baxter said about Holiday Gems:
Jet 2 good hotel good, Ryan air not so good
The only disappointment was trying to retrieve my Ryan air return ticket, it would have been beneficial to know I needed to use your email address and not mine.
And the things I had to do for Ryan...
Read more
0
Share
MM
Miss Bridget Maloney
Feefo Verified
3 years ago
What Miss Bridget Maloney said about Holiday Gems:
Absolutely shocking... I had the worst holiday of my life... I have emailed the in numerous accounts and still have not had a response!! Customer service are useless they say anything to get rid of...
Read more
Review Team
Holiday Gems
3 years ago
Hello Miss Maloney - we regret that your holiday did not meet expectation. Whilst you were in resort our team did reply to you so this is factually incorrect that you have no response. If you have also addressed this matter post travel, to a different team, they will respond in the timescales advised within the auto reply you get from them and we request that you allow them opportunity to look into matters in order to do so.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
