Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
4 years ago
Holiday booked
Very easy service to use
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Rebecca
Feefo Verified
Nottinghamshire
4 years ago
What Rebecca said about Holiday Gems:
Outstanding customer service
I think holiday gems customer service team are excellent. I made a mistake on my booking, holiday gems customer service team worked with me to help me as much as they could, and that they did! A...
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Trusted Customer
Feefo Verified
4 years ago
Very helpful. Given me the best holiday deal.
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MA
Mrs Anar Adat
Feefo Verified
4 years ago
What Mrs Anar Adat said about Holiday Gems:
Credit to Andy Ruiz for amazing service
Andy Ruiz dealt with our holiday query and he was very good and brilliant customer service so I booked with him.
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Trusted Customer
Feefo Verified
4 years ago
Very helpful: would use again
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Trusted Customer
Feefo Verified
4 years ago
Professional service
Very professional service and helpful staff and friendly
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Trusted Customer
Feefo Verified
4 years ago
Antanas
On the confirmation email return flight date was wrong.
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MH
Mr KEITH HAWKSBEE
Feefo Verified
Royal Wootton Bassett SN4 8HA
4 years ago
What Mr KEITH HAWKSBEE said about Holiday Gems:
Being an older person and very recently lost my wife I though I would go away to Malta where we had been to several times and my wife done the bookings,however not being as good as she was I tried...
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Review Team
Holiday Gems
4 years ago
Please accept our sympathy for your loss. We do understand how confusing the initial processes can be and will do all possible to assist. If you have any queries, please do call or email our Customer Service team who will explain each of the emails received and clarify any queries you may have. We are sure that you will have an amazing holiday.
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Miss Chemaine Brown
Feefo Verified
4 years ago
What Miss Chemaine Brown said about Holiday Gems:
5 star service
Great service from start to finish.Quick and easy to book. Great customer service and excellent support from the staff. Explained everything I needed to know and reassured me about covid 19...
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Mrs SHARRON ARCHIBALD
Feefo Verified
4 years ago
What Mrs SHARRON ARCHIBALD said about Holiday Gems:
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
