Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
MD
Mr Stephen Dewhirst
Feefo Verified
4 years ago
What Mr Stephen Dewhirst said about Holiday Gems:
Do not book through holiday gems
Awful service. Booked a package holiday on the website was charged a lot more than advertised. Only dropped the price as found it cheaper else where. The hotel we booked wasn’t even available so...
Read more
Review Team
Holiday Gems
4 years ago
We do apologise for any issues before and during your holiday. We will request an investigation into the issue but would recommend that you contact our post-travel complaints team at customerliaison@holidaygems.co.uk with any supporting documents. They will endeavour to resolve the matter on your behalf.
0
Share
Trusted Customer
Feefo Verified
4 years ago
The best
Excellent service from Lilly. Very pleasant chatty and helpful
0
Share
ME
Mrs Martine Effeny
Feefo Verified
4 years ago
What Mrs Martine Effeny said about Holiday Gems:
Not used Holiday Gems before but will definitely use again. Good prices and very efficient on a call back with confirmation of details.
Review Team
Holiday Gems
4 years ago
We are delighted that you found the process and service exceeded your expectations. Thank you for taking the time to post your positive comments which are appreciated
0
Share
MR
Mrs Kay Russell
Feefo Verified
4 years ago
What Mrs Kay Russell said about Holiday Gems:
Brilliant staff
Review Team
Holiday Gems
4 years ago
Thank you, Kay. We think we have a first-class team too, who will always endeavour to give the best possible service and advice.
0
Share
Trusted Customer
Feefo Verified
4 years ago
Would use again
Very helpful, told me everything about what I should about covid . I have use gem holidays before that we good as well.
Review Team
Holiday Gems
4 years ago
it is always appreciated when a returning client gives a positive review. Thank you so much for the time taken and for your continued loyalty.
0
Share
ML
Ms Nina Learmont
Feefo Verified
4 years ago
What Ms Nina Learmont said about Holiday Gems:
Excellent service
Excellent service, speedy, lovely and understanding customer service. Good value and choice.
Review Team
Holiday Gems
4 years ago
We are delighted that our team's service exceeded your expectations, Nina. Thank you for your great comments.
0
Share
MH
Miss ruth horner
Feefo Verified
4 years ago
What Miss ruth horner said about Holiday Gems:
brilliant customer service and extremely helpful with my booking and payment!
0
Share
MD
Mr terrence dolan
Feefo Verified
4 years ago
What Mr terrence dolan said about Holiday Gems:
Very professional with the service that was prompt and friendly.
Friendly and professional, I would definitely buy from again for my next travels .
0
Share
Trusted Customer
Feefo Verified
4 years ago
Very helpful
Didn’t expect a call back after booking online. But a very helpful chap called Paul went through the booking with me and even saved me money.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
