Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
4 years ago
Best customer service.
Happy about their service.
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MF
Mr Daniel Fox
Feefo Verified
4 years ago
What Mr Daniel Fox said about Holiday Gems:
Good service
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MS
Mr alan Sampson
Feefo Verified
4 years ago
What Mr alan Sampson said about Holiday Gems:
Holiday - no problem!
Holiday - easy to choose your options, and also at the right price!!
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MH
Mrs Susan Hickman
Feefo Verified
4 years ago
What Mrs Susan Hickman said about Holiday Gems:
Hotel Titanic Deluxe in Belek Is beautiful. Private Hire Car never came!
Holiday Gems we’re easy to deal with but we were left stranded at 1.20am with
No Private Hire Car to get to the Hotel after an hours and a half wait and asking
Around all the waiting drivers we had...
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Trusted Customer
Feefo Verified
4 years ago
Excellent service.
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Trusted Customer
Feefo Verified
4 years ago
Holiday re-booking
After waiting so long for covid disruption to be out-of the way,it was nice yo be able to book a holiday again. Having found what I wanted on line I rang to vonfirm booking and was dealt with in a...
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Trusted Customer
Feefo Verified
4 years ago
Good customer service
Good customer service did what they said they would and in the time they said they would
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Trusted Customer
Feefo Verified
4 years ago
Brilliant service on booking
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Trusted Customer
Feefo Verified
4 years ago
Unbelievable response from customer service
When you call it's a long wait to speak to customers service no matter what time of day it is. Secondly we wanted to ammend our booking and even though I'm the lead person still you are told to reply...
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Review Team
Holiday Gems
4 years ago
We do apologise if the process in place is not acceptable. Unfortunately, for the protection of all parties, all amendments must be received by email/writing.
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Trusted Customer
Feefo Verified
4 years ago
No costumer service
Initially happy with service. They called us straight after booking to confirm. They mentioned flight tickets went up , apologised but we would need to pay £80 odd more. We said we understand and...
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Review Team
Holiday Gems
4 years ago
We do apologise if our service did not meet your expectations. The comments have been noted and sent to the appropriate management team.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
