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Hobbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hobbs | Feefo

Displaying all 68,220 reviews

Trusted Customer

4 years ago

Date of purchase: 04/02/2021

As above.

T-shirt arrived timeously, was correct fit and yes I will order again and would recommend to friends. As above

Connie Haughton

Hobbs

3 years ago

Hi! I'm so happy to hear that you are happy with your delivery and T-shirt! Thank you for taking the time to leave us feedback! Kind regards,

Product reviews

Trusted Customer

4 years ago

Date of purchase: 04/02/2021

Slow communication

Very slow to notify you of order dispatch and no confirmation of receipt of returned goods

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Product reviews

Trusted Customer

4 years ago

Date of purchase: 04/02/2021

Excellent service and a lovely dress !

I am rating 4 star as I experienced concern when I did not immediately receive a confirmation email for my purchase. I then made contact and was given excellent help on line. Thank you.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for the taking the time to leave us feedback. We are sorry to hear you did not receive your email confirmation that your order had arrived in store, we will be passing this feedback onto the store to take into consideration for the future. I can see your order has now been collected, we hope you are happy with your item. Kind regards,

Product reviews

MRS ELIZABETH LUNN

4 years ago

Date of purchase: 04/02/2021

What MRS ELIZABETH LUNN said about Hobbs:

Love hobbs but frustrated

Excellent prompt arrival. Had to return to store as did not suit. Frustrating thing is hobbs chat. It is my sons wedding in August. I would like to know about new in dresses which may be released. I...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. we are very sorry to hear this item was unsuitable for you. We hope you were able to receive a swift refund and were able to find a suitable alternative. Kind regards

Product reviews

Trusted Customer

4 years ago

Date of purchase: 03/31/2021

Great website

Great service

Product reviews

Trusted Customer

4 years ago

Date of purchase: 04/06/2021

Parcels are arriving dirty, late and damaged with DPD

Sadly many parcels are arriving late, damaged and dirty when delivered by DPD

Emma Blandford

Hobbs

4 years ago

Hi there,Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.Kind regards,

Product reviews

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

MRS AMANDA CRAVEN

4 years ago

Date of purchase: 03/22/2021

What MRS AMANDA CRAVEN said about Hobbs:

Great products as ever - shame about very slow delivery

I love the simple designs and great quality of Hobbs’s clothes and have never been disappointed. The reason I gave 4 and not 5 stars was the very slow service and delivery - one year into lockdown it...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Product reviews

MRS ANNE-MARIE BRIGG

4 years ago

Date of purchase: 03/31/2021

What MRS ANNE-MARIE BRIGG said about Hobbs:

Polite and dealt with my questions promptly. But unfortunately had to return the item I purchased

Emma Blandford

Hobbs

4 years ago

Product reviews

Trusted Customer

4 years ago

Date of purchase: 04/05/2021

Very efficient service and jeans arrived very quickly.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

MRS ERICA ENTWISTLE

4 years ago

Date of purchase: 03/31/2021

What MRS ERICA ENTWISTLE said about Hobbs:

Very good.

Very good, especially 'chat' service online.

Product reviews

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About Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

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Hobbs Reviews

PIXIE COTTON T SHIRTMore reviews of this product (112)View product websiteAlready have this T-shirt in other colour and like the fit.

ADALINE DRESSMore reviews of this product (14)View product websiteShapeless and not flattering

HATTY DRESSMore reviews of this product (22,234)View product websiteGorgeous colours for me, excellent fit, lovely shape. Looking forward to wearing this dress when the weather warms up !

CLAUDINE DRESSMore reviews of this product (2)View product websiteHowever it doesn't suit me. Too much skirt material. However I'm 58 and if I was younger it would be fantastic.

JAMIE COTTON T SHIRTMore reviews of this product (2)View product websiteDoes what a t shirt is supposed to do

HARPER SQ JACKETMore reviews of this product (4)View product websiteGot this for the bailly dress and its perfect

ALICE JACKETMore reviews of this product (4)View product websiteGreat jacket, nicer as a suit

BAILLY DRESSMore reviews of this product (3)View product websiteGreat dress, very summery

ELIZE JACKETMore reviews of this product (10)View product websiteNice, just tend to bulk up the top part especially with a smaller chest as it can't be fastened

ALICE DRESSMore reviews of this product (22,234)View product websiteIts very nice, material is thick and soft

BAYVIEW MIDI DRESSMore reviews of this product (15)View product websiteGood quality fabric. Very flattering style with ruched waist. I tie the belt to the front which is more flattering if you have a rounded tummy like me. Double fabric on top part helps with shape of...Read all

LINEN NICOLE CROP TRSRMore reviews of this product (24)View product websiteGood quality linen and flattering style. The only problem is the 10 are things get around the waist and short in the hips but the size 12 is so wide around waist I could take an inch of them. Want to...Read all

AIMEE TOPMore reviews of this product (11)View product website

AIMEE PRINTED TOPMore reviews of this product (2)View product website

CAMILLA SWEATERMore reviews of this product (19)View product website

SYLVIE DBLE FACE COATMore reviews of this product (7)View product websiteUnfortunately it was far too large not true to size even though I ordered the next size down. The style also did not suit me. I have bought many items from Hobbs but this one was not to be.

AMANDA JEANMore reviews of this product (22,234)View product websiteA perfect fit and an excellent navy

LINEN TWITCHILL DRESSMore reviews of this product (22,234)View product websiteLovely dress, but I need something more dressy.

MIRANDA SHIFT DRESSMore reviews of this product (1)View product websiteLovely dress but needed petite sizing.

GILL JACKETMore reviews of this product (1)View product websiteLovely jacket, but because the dress didn't fit, I didn't need the jacket

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