Thanks for your feedback. We are sorry to hear that you haven't received your order yet. I have checked your order details and your item was sent Royal Mail 2nd class. Unfortunately we don't have any tracking details so I have notified our customer services who will be in touch shortly to help resolve your order.
I hope your order arrives soon and that you will continue to shop with us. If there is anything else I can help you with please do get in touch.
Kind regards
Richard.
Trusted Customer
9 years ago
Sorry I mentioned it - your explanation acceptable. No problems with previous orders.
Outstanding again. Best price on internet search (way cheaper than Amazon) and prompt delivery. Love this seller, and the opportunity to support our local book shops. A1+
Date of purchase: 08/12/2016
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Trusted Customer
9 years ago
Prompt delivery and faultless service as always
Date of purchase: 08/13/2016
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Trusted Customer
9 years ago
Would have liked the names of the local bookshops that benefit to stay on screen longer.
Buying from Hive fits in with my buying local as much as possible policy. I also get great satisfaction from knowing I'm also supporting my local bookshop. The website is easy to move around in....
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
I hope your order arrives soon and that you will continue to shop with us. If there is anything else I can help you with please do get in touch.
Kind regards