How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hive Reviews

http://www.hive.co.uk

EXCEPTIONAL

Service

4.9

/5

Product

4.8

/5

5

4

3

2

1

468

22

2

0

2

494

ratings over the past year

Displaying all 30,694 reviews

Trusted Customer

Feefo Verified

1 year ago

Reliable Hive delivers every time.

Straight forward, reliable and on time . Everything you would want from an online service. Used Hive a few times never disappoints.

Date of purchase: 04/17/2025

0

Trusted Customer

Feefo Verified

1 year ago

Highly recommended

Super quick delivery and good prices - would definitely use again.

Date of purchase: 04/28/2025

0

Trusted Customer

Feefo Verified

1 year ago

Very efficient. Also good they help independent businesses.

Date of purchase: 04/28/2025

0

Trusted Customer

Feefo Verified

1 year ago

Date of purchase: 04/28/2025

0

Trusted Customer

Feefo Verified

1 year ago

Supports local bookzhops

Great service, good prices, and best of all they support local bookshops

Date of purchase: 04/28/2025

0

Trusted Customer

Feefo Verified

1 year ago

Probably my favourite site for buying books

easy to navigate the site and purchase books; almost always got what I'm looking for; Only minor quibble is that a couple of local booksellers, who I would like to support with a contribution from...

Date of purchase: 04/28/2025

0

Trusted Customer

Feefo Verified

1 year ago

Easy to order books. Free delivery. Arrives on time.

Date of purchase: 04/13/2025

0

Trusted Customer

Feefo Verified

1 year ago

Feelgood shopping

Reliable, with discounts on books. Hive donates to a local bookshop of yur choice whenever you buy something

Date of purchase: 04/17/2025

0

Trusted Customer

Feefo Verified

1 year ago

Better than Amazon, support local.

No Amazon involved!

Date of purchase: 04/17/2025

0

Trusted Customer

Feefo Verified

1 year ago

Prompt, efficient and benevolent organisation.

Efficient and effective! Both books came promptly, well packaged and as I’d hoped. Really like to be able to support independent bookshops too, which one can do through Hive.

Date of purchase: 04/27/2025

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo