How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hiscox Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hiscox | Feefo

Displaying all 23,383 reviews

Steven

Westminster Colorado

1 year ago

Date of purchase: 05/09/2024

What Steven said about Hiscox:

Easy set up.

See full customer review

Trusted Customer

1 year ago

Date of purchase: 05/17/2024

Excellent Service

It was a wonderful experience. The rep was so helpful and patient.

See full customer review

Roy Saenz

Kingsville

1 year ago

Date of purchase: 05/09/2024

What Roy Saenz said about Hiscox:

The GL vending machine

I used the online GL insurance, I'm going to call it the vending machine. It was fast, easy and very quickly after the payment I was able to printed out my GL certificate and move on with my day.

See full customer review

Kigoma

Ann arbor

1 year ago

Date of purchase: 05/01/2024

What Kigoma said about Hiscox:

Not happy client

I called twice on hold total time of 40 minutes ask for a supervisor. Never got a call back both times. Very very unprofessional.

Amaris Gardner-Bowers

Hiscox

1 year ago

Kigoma, Thank you for taking the time to submit your feedback. I took some time to review your calls and would like to go over those with you. I apologize you were not able to speak to a supervisor when you requested, this is not the service we intend to provide. When you have some time please give me a call back so that we can further discuss this. I look forward to speaking with you. Warmest Regards, Amaris Gardner-Bowers Hiscox Team Manager 888-202-3007

See full customer review

KELLY

Raleigh

1 year ago

Date of purchase: 05/13/2024

What KELLY said about Hiscox:

Amazing!

The process was made simple, easy and quick. I called other carriers in prior days spending hours on the phone and getting no where. It was miserable. Hiscox saved the day in a matter of minutes...

Read all

See full customer review

William

1 year ago

Date of purchase: 05/13/2024

See full customer review

Trusted Customer

1 year ago

Date of purchase: 05/08/2024

Efficient, knowledgeable and easy. Pricing fair with Hiscox

Efficient, knowledgeable and easy. Pricing fair. Thank you

See full customer review

Terry

Allen, Texas

1 year ago

Date of purchase: 05/13/2024

What Terry said about Hiscox:

Was OK until after I paid. Then I kept getting Emails regarding my quote ! Obviously your left hand doesn't know what the right hand is doing,

Amanda

Hiscox

1 year ago

Terry, Thank you for taking the time to submit you feedback and for speaking with me today. Your feedback helps us recognize our areas of opportunity with the emails that you received for your quote, after completing your policy bind. This goes to show just how important it is for us to hear from our policy holders. If you need anything, please do not hesitate to reach out to me directly. I am happy to assist you. Thank you for being a valued Hiscox Customer. Warmest Regards, Amanda Fortenberry Hiscox Team Manager 888-202-3007

See full customer review

Kevin T

Naples, FL

1 year ago

Date of purchase: 05/06/2024

What Kevin T said about Hiscox:

Simple, easy, fast and well priced... great Job!!

See full customer review

Charlotte

san Francisco

1 year ago

Date of purchase: 05/17/2024

What Charlotte said about Hiscox:

I received my policy for lower coverage than I wanted. Agent said, just call back to increase limits....I've called twice. No responses yet on my request to increase coverage. I believe I will...

Read all

Amaris Gardner-Bowers

Hiscox

1 year ago

Charlotte, Thank you for taking the time to speak with me this morning. As we discussed once you forward me those required documents I will personally work with our underwriting team to get your request processed. In the mean time if you have any questions on concerns please do not hesitate to reach out to me directly. Warmest Regards, Amaris Gardner-Bowers Hiscox Team Manager 888-202-3007

See full customer review

Not received a review invite?

About Hiscox

Hiscox specializes in customized small business insurance for hundreds of professional and small contractor businesses including IT, marketing, consultants, photographers, real estate, landscapers, janitorial services, handyman services, plumbers and many more. Get your fast free quote and buy online or call our licensed insurance agents for help choosing the right coverage. Why Hiscox? Hiscox has a reputation for deeply understanding the needs of small businesses, having a superior claims service and excellent corporate values.

Read all

+1 4044102800

5 Concourse Parkway, Suite 2150, Atlanta, Georgia, 30328, United States