How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hiscox Insurance Reviews

http://www.hiscox.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

164

18

3

1

4

190

ratings over the past year

Displaying all 3,873 reviews

Trusted Customer

Feefo Verified

14 years ago

Fast, efficient and clearcut.

0

Trusted Customer

Feefo Verified

14 years ago

Only just taken out a home insurance policy, initial impressions from the literature are good.

0

Trusted Customer

Feefo Verified

14 years ago

Happy.

0

Trusted Customer

Feefo Verified

14 years ago

Great service - provided a quote that was much cheaper than Direct Line who increased…

Great service - provided a quote that was much cheaper than Direct Line who increased the premium massively for jewelry. Cover started straight away, with no call holding or being passed between...

0

Trusted Customer

Feefo Verified

14 years ago

Website is clear and easy to understand.

0

Trusted Customer

Feefo Verified

14 years ago

Staff were very helpful, website very simple, policy very clear.

0

Trusted Customer

Feefo Verified

14 years ago

Easy to deal with... Responsive to questions

0

Trusted Customer

Feefo Verified

14 years ago

Overall a good experience

0

Trusted Customer

Feefo Verified

14 years ago

cannot see all the box

Hiscox Insurance

14 years ago

We are always keen to understand where we can improve our service. If you are able to provide further information regarding the issue you encountered, then I will ensure that it is investigated further. Many thanks. Annabel Venner Marketing Director

Trusted Customer

14 years ago

My earlier comment referred to the fact that I could not see all of the comment box displayed via the email! So far, Hiscox is what I had expected: a good price and cover.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo