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hi HealthInnovations Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hi-healthinnovations | Feefo

Displaying all 1,227 reviews

Trusted Customer

5 years ago

Date of purchase: 01/31/2019

What Trusted Customer said about hi HealthInnovations:

Excellent service

hi HealthInnovations

5 years ago

Thank you for your feedback. We appreciate your business.

See full customer review

Trusted Customer

6 years ago

Date of purchase: 12/20/2018

I ordered the same tubes but they are not consistent in length

hi HealthInnovations

5 years ago

Thank you so much for taking the time to speak with us this morning. We are very pleased to hear thatthings are going well after your appointment. Please do not hesitate to contact Service @ 1-855-523-9355 option # 2 for any questions you may have.

Trusted Customer

5 years ago

The response to my survey was followed up and my issues were resolved. I am very satisfied with the service and the product.

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Trusted Customer

5 years ago

Date of purchase: 01/18/2019

What Trusted Customer said about hi HealthInnovations:

Although it worked fine, according to my family, it was uncomfortable.

Your service was great. However my hearing aide was not

hi HealthInnovations

5 years ago

Thank you for your feedback concerning your hi HealthInnovations hearing aid(s). We will contact you shortly to address your concerns.

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Trusted Customer

5 years ago

Date of purchase: 12/18/2018

What Trusted Customer said about hi HealthInnovations:

Three issues outlined above.

I do not like having to go talk on the phone with an unknown provider for post ear problems. I like talking to my initial doctor! Finally, I did get to see her again and I greatly appreciated that...

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hi HealthInnovations

5 years ago

Thank you for your feedback concerning your hi HealthInnovations hearing aid(s). We will contact you shortly to address your concerns.

See full customer review

Trusted Customer

Las Vegas, NV

5 years ago

Date of purchase: 01/09/2019

What Trusted Customer said about hi HealthInnovations:

As I said before, your customer service ***** big time.

Improve your customer service.

hi HealthInnovations

5 years ago

Thank you for your feedback concerning your hi HealthInnovations hearing aid(s). We will contact you shortly to address your concerns.

See full customer review

Trusted Customer

old lyme

5 years ago

Date of purchase: 01/03/2019

What Trusted Customer said about hi HealthInnovations:

Affordable hearing aids without expensive handholding.

Cost. Was stopping me from getting the hearing aids I needed very badly. United Healthcare through their Healthinnovations enabled me to aquire my hearing aids which I could afford. I wear them every...

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hi HealthInnovations

5 years ago

Thank you for your feedback. We appreciate your business.

See full customer review

Trusted Customer

5 years ago

Date of purchase: 01/02/2019

What Trusted Customer said about hi HealthInnovations:

The staff is very helpful and efficient.

hi HealthInnovations

5 years ago

Thank you for your feedback. We appreciate your business.

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Trusted Customer

5 years ago

Date of purchase: 12/06/2018

What Trusted Customer said about hi HealthInnovations:

WOULD NOT BUY AGAIN

OK,SERVICE WAS GOOD,BUT OVERALL NOT SATISFIED W/HEARING AIDS

hi HealthInnovations

5 years ago

Thank you for your feedback concerning your hi HealthInnovations hearing aid(s). We will contact you shortly to address your concerns.

hi HealthInnovations

5 years ago

Thank you for taking the time to speak with our Hearing Professional. We will follow up with your son in a few days to see how things are going once you receive the devices back.

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Trusted Customer

Central MA

6 years ago

Date of purchase: 12/03/2018

What Trusted Customer said about hi HealthInnovations:

Excellent Effort

Good testing, Good Service, and Good support. Not easy to pull all of these aspects together.

hi HealthInnovations

6 years ago

Thank you for your feedback. We appreciate your business.

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Trusted Customer

6 years ago

Date of purchase: 01/11/2019

Add repairs to the service. My mother has Alzheimer's, and just pulls them out of her ears. I bought a little necklace/device that fastens them so she can't lose them. Before I bought that, she...

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hi HealthInnovations

6 years ago

Thank you for your feedback. Our service department will be reaching out to you to address your concerns.

Trusted Customer

6 years ago

Please delete my comment above. I wrote it one night, and the next morning, someone from HI phoned me and solved the problem. I am very happy with the solution.

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About hi HealthInnovations

hi HealthInnovations offers custom-programmed, digital hearing aids at significant discounts to the 48 million U.S. consumers with hearing loss. These innovative devices are delivered through a national staff and network of audiologists and hearing health professionals who provide hearing tests, fittings, seminars and counseling online, by phone and in person. hi HealthInnovations is an Optum business and part of UnitedHealth Group (NYSE:UNH), a diversified health and well-being company dedicated to helping people live healthier lives and making health care work better.

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Please email

11000 Optum Circle, MN102-0200, Eden Prairie, MN, Minnesota, 55344, United States

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