Extremely helpful. Good selection of rugs including custom sizes.
Excellent.
Sent me various samples, patiently waited for me to make a decision.
Once ordered kept me updated on delivery.
Neverminded a phone call or email, always answered promptly.
The rug I bought went into the sale 24 hours after I’d bought it. I was completely unaware, however a customer advisor emailed me to say he had already refunded me the difference as he didn’t think...
Hello Peter, I have messaged direct to see what has happened. The messages and photo from ParcelForce and the tracking we sent show that the rug was successfully delivered 11 days ago, so I think this review could be a mistake. I will update the review after we have heard back. Mark
Mark
Heugah Interiors
7 days ago
It seems there was an error made by the Parcel Force courier, but we've now corrected this and sent a new rug which you have confirmed has been successfully delivered on Saturday. I apologise for the trouble this has caused you.
What Dr Glynis wright said about Heugah Interiors:
An all in all fantastic service from Heughah Interiors
Heughah Interiors handled the purchase really well. Sent out a sample first (cost refundable if rug purchased) Answered all queries raised almost by return. Managed delivery around holidays and...
If you're wondering - why Heugah? The Danes have a word - 'Hygge' - which
translates as a feeling or mood that comes from taking pleasure in making
ordinary tasks. So, we inject the same pleasure-giving excellence into our home accessories, helping you to make your house, your home.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
If you're wondering - why Heugah? The Danes have a word - 'Hygge' - which
translates as a feeling or mood that comes from taking pleasure in making
ordinary tasks. So, we inject the same pleasure-giving excellence into our home accessories, helping you to make your house, your home.