Henfield Storage Reviews

Thank you for your comments. We’re sorry to hear you feel we keep our opening hours hidden behind ‘small print’. We don’t believe this is the case at all. Our opening hours are very clearly shown on our website and indeed all other online platforms, such as our Henfield Storage Horsham Google Business listing. They are also clearly displayed at the store. On the day prior to when you started renting your unit, when you first came in to look at potential storage options, my colleague gave you a leaflet that had all of our contact details, including our opening hours. We’re sorry that despite all of this you were unaware of our Saturday hours. It does seem that although we tried to send you a quote via email that unfortunately we’d taken your email address down incorrectly. Mistakes do happen sometimes and we’re sorry about this. I’ve been informed that as soon as you came in on the Saturday and told us about the email mix-up we corrected our system and resent the quote immediately. That email also contained our opening hours. After receiving it you went ahead and proceeded to take-up a unit with us. If you need any more help or have any further questions, please contact the store team. Thank you for storing with us. Regards, Ben

Thank you very much for your great review! I’m very happy you found our service so helpful. Take care, Matty

Hi Ruth, thank you for taking the time to leave such a kind review. You’ve both been great from the outset. We’re always here to support you and keep everything running smoothly. We really appreciate the recommendation. Kind regards, Val

Hi John, No worries! It was our pleasure to help you with your storage. We're very happy the experience was fun for you too! All the best, Mash & Tim

Hi Matthew, many thanks for the 5 stars and the kind words. We are really pleased that you found everything easy to arrange and that our service was efficient and friendly. Its lovely too to hear hear that you've taken advantage of our 12 months prepay offer and locked-in a great price for your storage! Kind regards, Tim

Many thanks for the five stars :-) Kind regards, Tim

Hi Sam, thank you for the 5-star review! It's always extremely rewarding to know that we're doing a good job and our customers recommend us. Kind regards, Tim

Thank you so much for your great review, Anne. We’re so glad that you are happy with our pricing – we aim to offer the best value and provide the best service. All the best, Mash & Matt

Welcome back to Henfield Storage, and thanks very much for the 5 star review! It's always lovely when a customer returns to use us again. We're happy we've managed to live up to our reputation the second time around :-) Kind regards, Tim

Hi Rene, thanks very much for the 5-star review! We truly appreciate it. And thanks too for the pastries, they were delicious!! It was lovely to meet you and I’m happy I could assist with the pickup for your move into the storage unit. Warm regards, Abdul