Helpful Holidays is no longer an active Feefo customer
Displaying all 10,655 reviews
Trusted Customer
Feefo Verified
13 years ago
Booking with Helpful Holidays was easy and painless!
Booking with Helpful Holidays was easy and painless!
Helpful Holidays
Helpful Holidays
13 years ago
Very glad to hear it! Thank you very much.
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Trusted Customer
Feefo Verified
13 years ago
Fantastic company definitely live up to the name 'helpful holidays'
Fantastic company definitely live up to the name 'helpful holidays'
Helpful Holidays
Helpful Holidays
13 years ago
Thank you :)
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Trusted Customer
Feefo Verified
13 years ago
Brilliant choice of places to stay.Website is easy to use and all the info is…
Brilliant choice of places to stay.Website is easy to use and all the info is more than what you need to make your holiday choice.Staff are really friendly too.
Helpful Holidays
Helpful Holidays
13 years ago
Many thanks
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Trusted Customer
Feefo Verified
13 years ago
first class service at all stages of booking
first class service at all stages of booking
Helpful Holidays
Helpful Holidays
13 years ago
Thank you so much.
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Trusted Customer
Feefo Verified
13 years ago
I have used the company previously twice and consider them very good. On this occasion I…
I have used the company previously twice and consider them very good. On this occasion I provisionally reserved a holiday and then paid the deposit on the day a 5% discount had commenced. I was told...
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Helpful Holidays
Helpful Holidays
13 years ago
Thank you for your feedback, I am sorry you are disappointed with us on this occasion. Inevitably there were always going to be holidaymakers who just missed out on receiving their friends and family discount after having their booking confirmed shortly before the start date of the scheme. I am sorry that on this occasion it was you, but as part of our friends and family programme the discount which was sent to you is life long, and should you change your mind and decide to book again with us, which I very much hope you will, then this reduction will be applied for you against any future bookings.
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Trusted Customer
Feefo Verified
13 years ago
Professional, calm, helpful
Professional, calm, helpful
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much.
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Trusted Customer
Feefo Verified
13 years ago
The website is great and easy to use but the personal service I received when…
The website is great and easy to use but the personal service I received when booking my holiday was even better. A refreshing change from my past experiences of booking online.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much. We believe our personal service sets us apart from most other holiday cottage agents, so we're very glad to hear this.
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Trusted Customer
Feefo Verified
13 years ago
Fantastic service.
Fantastic service.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you!
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Trusted Customer
Feefo Verified
13 years ago
Good service but still waiting for 2 questions to be answered, that was 2 weeks…
Good service but still waiting for 2 questions to be answered, that was 2 weeks ago!
Helpful Holidays
Helpful Holidays
13 years ago
Thank you for giving us this feedback. I'm so sorry to hear this; it's not like us at all. Please do get in contact, either by phone or email. If you like, you can ask for 'Jess' and I would be pleased to handle your queries personally.
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Trusted Customer
Feefo Verified
13 years ago
I have always found Helpful holidays approach to business efficient and effective, especially with on-line payment…
I have always found Helpful holidays approach to business efficient and effective, especially with on-line payment and a continually updated web site . I would of liked to use my credit card however...
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Helpful Holidays
Helpful Holidays
13 years ago
Thank you for your comments. I'm sorry you find the surcharge inconvenient. The bank charges us a 2% charge for payments with credit cards so we choose to split this 50/50 with customers. Thank you and welcome back.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
