Helpful Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
13 years ago
Very helpful, kind, and offered sincere advice; which is rare these days.
Very helpful, kind, and offered sincere advice; which is rare these days.
Helpful Holidays
Helpful Holidays
13 years ago
It's absolute pleasure to be able to help. I hope you have a wonderful holiday.
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Trusted Customer
Feefo Verified
13 years ago
Helpful holidays were friendly, and very fast with processing. The website could be improved, for…
Helpful holidays were friendly, and very fast with processing. The website could be improved, for example having a 'compare' facility for various holiday options.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much for your kind words.
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Trusted Customer
Feefo Verified
13 years ago
Very helpful team and looking forward to our holiday, but - yet to see if…
Very helpful team and looking forward to our holiday, but - yet to see if the house is as billed.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much - this forum is just to see how we did as an agency handling your booking. If you'd like to let us know how you got on whilst on holiday, then please do return your questionnaire to us after your holiday.
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Trusted Customer
Feefo Verified
13 years ago
When ever I have had a question or a problem with a booking, or holiday…
When ever I have had a question or a problem with a booking, or holiday accommodation ,The staff have done all they can do to help they are a very professional team. Margaret Cooke.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much. It's a pleasure to help.
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Trusted Customer
Feefo Verified
13 years ago
everything went smoothly as usual
everything went smoothly as usual
Helpful Holidays
Helpful Holidays
13 years ago
Thank you!
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Trusted Customer
Feefo Verified
13 years ago
So far, so good. Website and booking procedure was easy to manage, let's hope holiday…
So far, so good. Website and booking procedure was easy to manage, let's hope holiday cottage facilities, location etc are good too.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much - we have spent 25 years building our reputation on just that so I sincerely hope so too! Do let us know how you get on by returning your questionnaire to us after your holiday.
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Trusted Customer
Feefo Verified
13 years ago
The website is excellent - one improvement that would be really valuable is to classify…
The website is excellent - one improvement that would be really valuable is to classify bedrooms: type & facilities such that I can search on this
e.g. I'm currently looking for a large property for...
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Helpful Holidays
Helpful Holidays
13 years ago
Thanks Jonathon - We are always looking for ways to improve the website, and I will let the relevant people in our tech department know that this would be useful. Alternatively this is a search that we can do here in our offices for you, so if you are still struggling, then do give us a call.
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Trusted Customer
Feefo Verified
13 years ago
Good website. Quick and efficient for payment and paper work.
Good website. Quick and efficient for payment and paper work.
Helpful Holidays
Helpful Holidays
13 years ago
Many thanks.
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Trusted Customer
Feefo Verified
13 years ago
Excellent helpful service
Excellent helpful service
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much.
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Trusted Customer
Feefo Verified
13 years ago
Average,not quite the same a Ryan Air but i gained the impression it was about…
Average,not quite the same a Ryan Air but i gained the impression it was about getting as much money from me the customer as was possible.
Unfortunately I did not get the impression that I was being...
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Helpful Holidays
Helpful Holidays
13 years ago
How very disappointing. In nearly 900 feedbacks this is the first time we have received such disparaging comments, and all of us at HH are greatly saddened to see that you are so unhappy. You don't go into detail as to what exactly has prompted your displeasure at the service that we have provided. Perhaps you would be kind enough to let us have further details so that we may have the opportunity to honestly answer your criticisms.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
