How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Helpful Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

13 years ago

Very pleasant on the phone- we await with interest seeing how the accommodation actually is!

Helpful Holidays

13 years ago

Thank you for your kind comment.

0

Trusted Customer

Feefo Verified

13 years ago

Very friendly and efficient !

Helpful Holidays

13 years ago

Thank you very much for your kind comment.

0

Trusted Customer

Feefo Verified

13 years ago

Returning customer, very pleased with service, web site very easy to use. Good communications with Helpful…

Returning customer, very pleased with service, web site very easy to use. Good communications with Helpful Holidays team

Helpful Holidays

13 years ago

Thank you. It’s nice to hear you’ve enjoyed holidaying with us previously.

0

Trusted Customer

Feefo Verified

13 years ago

Great selection of properties, easy to use, very helpful staff!

Helpful Holidays

13 years ago

Thank you for your kind comments.

0

Trusted Customer

Feefo Verified

13 years ago

Excellent service as always.

Helpful Holidays

13 years ago

Thank you very much for your kind comments.

0

Trusted Customer

Feefo Verified

13 years ago

Efficient service. (A follow up email post booking confirmation would have ensured Excellent rating.)

Helpful Holidays

13 years ago

Thank you for your kind comments.

0

Trusted Customer

Feefo Verified

13 years ago

Good, helpful service.

Helpful Holidays

13 years ago

Thank you very much for your kind comments.

0

Trusted Customer

Feefo Verified

13 years ago

Good website and helpful human contact

Helpful Holidays

13 years ago

A connoisseur? “ .. we laughed when our IT department started automatically replying to e-mails sent to us (in 2000) with the words "Humans are dealing with your enquiry", but perhaps this best sums up HH – Helpful Humans.”.

Helpful Holidays

13 years ago

http://www.helpfulholiday s.com/display_brochure.a sp?artid=1921. We don’t do the automatic email replies any more (maybe we should), but the ‘Helpful Humans’ claim still stands – very much so. Thank you for your kind comments.

0

Trusted Customer

Feefo Verified

13 years ago

We have booked accommodation with Helpful Holidays a few times now and we always find…

We have booked accommodation with Helpful Holidays a few times now and we always find the staff to be very efficient, pleasant and polite. Also, the accommodation is always of a high quality and we...