Helpful Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
13 years ago
The staff are always nice and friendly.
The staff are always nice and friendly.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much.
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Trusted Customer
Feefo Verified
13 years ago
.
.
Helpful Holidays
Helpful Holidays
13 years ago
Thanks.
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Trusted Customer
Feefo Verified
13 years ago
The website was very easy to access and the booking was straightforward. Follow up re…
The website was very easy to access and the booking was straightforward. Follow up re payment very efficient.
Helpful Holidays
Helpful Holidays
13 years ago
Many thanks for your kind comments.
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Trusted Customer
Feefo Verified
13 years ago
the booking procedure went smoothly no problems very helpful
the booking procedure went smoothly no problems very helpful
Helpful Holidays
Helpful Holidays
13 years ago
Very glad to hear it - many thanks.
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Trusted Customer
Feefo Verified
13 years ago
The only thing I did not like was a surcharge on use of a credit…
The only thing I did not like was a surcharge on use of a credit card.
Helpful Holidays
Helpful Holidays
13 years ago
Yes - so sorry about that, unfortunately the bank charges us 2% for each transaction so we split it with our holidaymakers 50/50. No charge for a debit card or a cheque though if that's of any use in the future. Many thanks.
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Trusted Customer
Feefo Verified
13 years ago
Very good range of properties and high level of customer service.
Very good range of properties and high level of customer service.
Helpful Holidays
Helpful Holidays
13 years ago
We are always eager to please! Many thanks.
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Trusted Customer
Feefo Verified
13 years ago
very helpful staff- website pictures of accomodation are excellent- you really get a feel for…
very helpful staff- website pictures of accomodation are excellent- you really get a feel for the place.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much, I hope the accommodation is all you are expecting and more when you arrive. Have a great holiday.
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Trusted Customer
Feefo Verified
13 years ago
I did not think the service I received was very good. Initally when I rang, the…
I did not think the service I received was very good. Initally when I rang, the phone line was so bad I could hardly hear the lady on the other end. She then managed to take down my email and...
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Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much for getting in touch. I have looked at your reservation, and you are absolutely right, there definitely were shortcomings in our service and we could have done better on this occasion. I have no excuse to offer you, simply to say that this is incredibly unusual for us and that we are sincerely very sorry not to have made a better first impression. I very much hope the remainder of your holiday experience is more positive.
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Trusted Customer
Feefo Verified
13 years ago
Particularly helpful when full description required for elderly renter. The man informing obviosly knew the…
Particularly helpful when full description required for elderly renter. The man informing obviosly knew the property very well.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much for your kind comments.
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Trusted Customer
Feefo Verified
13 years ago
We have booked several holidays with Helpful Holidays and have found them
an excellant company to…
We have booked several holidays with Helpful Holidays and have found them
an excellant company to deal with, making the bookings very simple and
straight forward.
Helpful Holidays
Helpful Holidays
13 years ago
Very glad to hear it - I hope this next holiday is just as successful.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
