Helpful Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
13 years ago
We first booked with this Company last year and were very impressed with the standard…
We first booked with this Company last year and were very impressed with the standard of the house. It was both very well equipped and comfortable. We decided to book again with them this year,...
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Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much - I hope you have a wonderful holiday.
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Trusted Customer
Feefo Verified
13 years ago
Great website with all the information you need when choosing a cottage.
So easy to forward…
Great website with all the information you need when choosing a cottage.
So easy to forward to friends. Easy booking. Prompt follow-up and confirmation of booking. Certainly use you again....
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Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much, we will look forward to being able to help you again in the future then.
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Trusted Customer
Feefo Verified
13 years ago
They haven't always lived up to their name (in fact they were previously known as…
They haven't always lived up to their name (in fact they were previously known as Unhelpful Holidays in our house), but Jess was quick to respond to our requests and returned all calls swiftly and...
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Helpful Holidays
Helpful Holidays
13 years ago
Thank you for your comments. As the letting agent for the property I'm afraid we have little say over reductions, shorter stays etc. and any financial decisions ultimately rest with the homeowner. However in this instance, as such a long standing holidaymaker, we were happy to remove our commision from the booking in order to provide a small reduction which I hope will help to restore your faith in our company.
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Trusted Customer
Feefo Verified
13 years ago
The service was okay however I did not receive a confirmation email confirming my booking.
The service was okay however I did not receive a confirmation email confirming my booking.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much, as yet I'm afraid we don't out send e-mail confirmations as standard, although we are trying to move, where we can, towards a more environmentally friendly paperless office, so its likely that in future we will. In the meantime, you should receive your paperwork courtesy of good old Royal Mail in the next few days, but if not then please do give us a call and we will happily send them again.
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Trusted Customer
Feefo Verified
13 years ago
Great brochure. Up-to-date website and availability. Prompt communications. Great service and superb range of properties.
Great brochure. Up-to-date website and availability. Prompt communications. Great service and superb range of properties.
Helpful Holidays
Helpful Holidays
13 years ago
So glad you liked everything. Many thanks indeed.
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Trusted Customer
Feefo Verified
13 years ago
I have used Helpful Holidays for at least15 years and have never had any complaints about…
I have used Helpful Holidays for at least15 years and have never had any complaints about the way my bookings have beem dealt with. If I have had a problem it has always been resolved quickly and...
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Helpful Holidays
Helpful Holidays
13 years ago
Welcome back! We always love hearing from our long term holidaymakers again. I hope that this is another successful holiday.
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Trusted Customer
Feefo Verified
13 years ago
excellent and easy to understand service. Thanks
excellent and easy to understand service. Thanks
Helpful Holidays
Helpful Holidays
13 years ago
Thank you for your kind comment.
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Trusted Customer
Feefo Verified
13 years ago
Fast and good reaction
Fast and good reaction
Helpful Holidays
Helpful Holidays
13 years ago
Thank you!
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Trusted Customer
Feefo Verified
13 years ago
Service is excellent I have used this. Company on quite a few occasions now and…
Service is excellent I have used this. Company on quite a few occasions now and never been disappointed.
Helpful Holidays
Helpful Holidays
13 years ago
I am very pleased to hear that indeed. Many thanks.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
