How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Healthy Living Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/healthy-living-direct | Feefo

Displaying all 4,600 reviews

Trusted Customer

24 days ago

Date of purchase: 05/20/2025

Fantastic summer top

Came quickly and generally good service, but packaging could be improved. The box was squashed and open at one end. Any fragile items could have been damaged or lost.

Kerry

Healthy Living Direct

23 days ago

Hello Thank you for your feedback! I am sorry to hear about the issue with the packaging, this has been reported to our warehouse team. All feedback is important to us, so that we can ensure we are providing a high level of service for our customers. Kind regards HLD TEAM

See full customer review

Trusted Customer

24 days ago

Date of purchase: 05/20/2025

Good service and quality

Good service, easy to order. Items described accurately and delivered on time. Happy with the quality and price paid.

See full customer review

Trusted Customer

25 days ago

Date of purchase: 05/19/2025

The package came very quickly.

See full customer review

Trusted Customer

25 days ago

Date of purchase: 05/12/2025

Fairy lights

Order was correct and delivered on time well packed

See full customer review

christina wishart

southampton

26 days ago

Date of purchase: 05/15/2025

What christina wishart said about Healthy Living Direct:

VERY BAD!!!!!!!

chipped bowls on my second order and same thing happened with my 4 bowl order! Only differense was is the first pack of four soup bowls handle4s were broke and severley chipped!!! Still have not had...

Read all

Kerry

Healthy Living Direct

25 days ago

Hello Thank you for your feedback! I am so sorry to hear that there is a fault with your bowls, this has been reported to our quality assurance team so that the product can be tested. We appreciate your feedback, as this enables us to provide a high level of customer service, which is important to us. Your refund was issued on the 23/05/25. I have also noted your account to say the 2nd set were also damaged, and a full refund will be processed within 3 working days. Kind regards HLD TEAM

See full customer review

Glenda C West-Hall

Hull

26 days ago

Date of purchase: 05/18/2025

What Glenda C West-Hall said about Healthy Living Direct:

It fit well with my other books and it's lock safe. Wonderful item, thinking of some more for Xmas pressies.

See full customer review

Trusted Customer

27 days ago

Date of purchase: 05/10/2025

Good value

Good service good quality shoes and great value

See full customer review

Trusted Customer

27 days ago

Date of purchase: 05/17/2025

Easy to order.Very straightforward.

See full customer review

Trusted Customer

27 days ago

Date of purchase: 05/17/2025

Quick and efficient service lovely cardigan

See full customer review

Trusted Customer

27 days ago

Date of purchase: 05/10/2025

Not worth the money

Item purchased not charging battery and so not lighting much. Other solar lights in same spot work fine so not worth the money I’m afraid

Kerry

Healthy Living Direct

25 days ago

Hello Thank you for your feedback! I am so sorry to hear that there is a fault with your lighthouse, this has been reported to our quality assurance team so that the product can be tested. We appreciate your feedback, as this enables us to provide a high level of customer service, which is important to us. A full refund will be processed within 3 working days. Kind regards HLD TEAM

See full customer review

Not received a review invite?

About Healthy Living Direct

Healthy Living Direct is the flagship brand under the Kingstown Associates name. Launched in 2018, our website has quickly grown to become a favourite online shop for seniors and the elderly, with a great range of products to help them live an independent lifestyle. From health aids to pet care, our products have proved popular due to their great adaptive features and affordable prices. We choose designs for people with mobility issues in mind, that's why so many of our products perfectly suit seniors and the elderly.

Read all

01377 249888

Wadsworth Road, Driffield, West Yorkshire, YO25 9DJ, United Kingdom