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Heal's Reviews

https://www.heals.com

Beautifully designed, high quality furniture and homewares from the UK's longest established interiors retailer

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ratings over the past year

Heal's is no longer an active Feefo customer
Displaying all 9,281 reviews
Trusted Customer
3 years ago
Date of purchase: 07/30/2021
Mid century modern icon
George Nelson Night Desk Clock. Stunning piece. Was aware of delivery time from start. Heal’s kept me updated throughout. Beautiful clock.
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Trusted Customer
3 years ago
Date of purchase: 09/01/2021
Polite and efficient delivery
Prompt delivery, and polite delivery men.
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Trusted Customer
3 years ago
Date of purchase: 06/27/2021
Very Good
Generally very good, packaging, communication, and quality of items. But was slightly let down by significantly longer lead time on last item than estimated at check out. But it arrived eventually,...

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Trusted Customer
3 years ago
Date of purchase: 09/04/2021
Lovely pieces, prompt delivery, they were a gift and gratefully received
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Mr Amanda Kilgore
3 years ago
Date of purchase: 09/04/2021
What Mr Amanda Kilgore said about Heal's:
Received quickly
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Trusted Customer
3 years ago
Date of purchase: 08/08/2021
perfect product
The web site was clear in terms of product description and delivery times. I was kept up to date about the progress of my order and it arrived earlier than predicted. The delivery person was...

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Mr Mashood Rahman
3 years ago
Date of purchase: 07/05/2021
What Mr Mashood Rahman said about Heal's:
Great service as always. We had to delay our delivery date a couple of times due to building work delays, Heals were very accommodating.
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Trusted Customer
3 years ago
Date of purchase: 09/05/2021
Disappointing purchase
Service was good but the product was poor.
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Katie
Heal's
3 years ago
Thank you for your feedback and sorry to hear that you are not happy with your order. We cannot see that you have been in communication with the Customer Service team regarding this, but if you can please email some images to cservices@heals.co.uk then a member of the team will be more than happy to assist.
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Mr Kevin Rowan
Warwickshire
3 years ago
Date of purchase: 04/12/2021
What Mr Kevin Rowan said about Heal's:
Shockingly bad delivery
Appalling delivery guys - disinterested and sloppy - damaged my paintwork and I have fed this back once - no response !!!
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Katie
Heal's
3 years ago
Thank you for your feedback, but we are extremely sorry to read about your delivery. We cannot see that the Customer Service Team have been made aware of the situation, but they will now be following up with the delivery team and will ensure that you are contacted to resolve the issue.
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Mr Kyri Ntaountakis
3 years ago
Date of purchase: 09/09/2021
What Mr Kyri Ntaountakis said about Heal's:
Excellent Service
Heal's website is well designed and easy to navigate After-sales comms (e.g. order confirmation emails etc) is good, as expected Dispatch was very fast Courier was DPD - Good service on this occasion...

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About Heal's
Heal's - Where Design Lives. Since 1810, Heal's has been at the forefront of design innovation and a great place to discover the latest in contemporary furniture and homewares. We believe in selling products only of the highest level of craftsmanship and construction. We try and deliver great customer service at all times and will always work to redress real issues.
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02078967450
196 Tottenham Court Road, London, London, Greater London, W1T 7LQ, United Kingdom
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About Heal's
Heal's - Where Design Lives. Since 1810, Heal's has been at the forefront of design innovation and a great place to discover the latest in contemporary furniture and homewares. We believe in selling products only of the highest level of craftsmanship and construction. We try and deliver great customer service at all times and will always work to redress real issues.