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Headwater Reviews

Displaying all 1,502 reviews

CHRISTOPHER ROBERTSON

Feefo Verified

Knutsford

2 years ago

What CHRISTOPHER ROBERTSON said about Headwater:

Booking with confidence

This feedback is about the booking experience - which isn't yet completed. So is based on what has happened so far. The agent has been very friendly, receptive and patient with our initial...

Steph

Headwater

2 years ago

Thank you very much for the wonderful comments you have made. I have passed them on to Helen. Stephanie

Trusted Customer

Feefo Verified

2 years ago

On the whole good. I was not happy about using the phone as the signal was not always good, prefered email especially for making payments.

Steph

Headwater

2 years ago

Thank you for your comments and review. You can make payments on our website using the secure link if this is easier for you in the future :-) Have a great time in Austria. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Cycling the Dordogne, traveling by train

Very friendly and helpful. I was able to talk through our travel requirements with Helen our representative as we had decided to use the train to our destination rather than fly. The service was very...

Steph

Headwater

2 years ago

Thank you so much for your lovely comments. I have just passed them to Helen and she was so pleased you are happy with her service :-) You have a fabulous trip booked which I know you will enjoy. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Helpful and timely

Steph

Headwater

2 years ago

Thank you for your comment and 5* review, it is very much appreciated :-)

Trusted Customer

Feefo Verified

2 years ago

Kate was incredibly helpful. She was thorough in her work and went out of her way to look at different options to best suit our travel plans. I cannot praise her enough. She was professional yet...

Sophie

Headwater

2 years ago

Thank you for your lovely review, it is wonderful to hear. I will be sure to pass your lovely comments on to Kate.

SHIRLEY MCCLUNE

Feefo Verified

Sheffield

2 years ago

What SHIRLEY MCCLUNE said about Headwater:

Premature request

They haven’t provided anything yet and the holiday is not yet booked so I cannot comment

Steph

Headwater

2 years ago

Thank you for your comments. I can see your holiday is now all confirmed and hope you have a lovely time :-)

Trusted Customer

Feefo Verified

2 years ago

Sophie

Headwater

2 years ago

Thank you for your 5* review

John

Feefo Verified

Midlands

2 years ago

What John said about Headwater:

Top class service.

Outstanding support from Megan in understanding what we wanted, in answering all our questions and in completing the booking without a hitch.

Sophie

Headwater

2 years ago

What lovely feedback! Thank you, I am so pleased Megan was able to assist you in booking your upcoming trip and I will be sure to pass your comments on to Megan.

Trusted Customer

Feefo Verified

2 years ago

Exceptional service

A consistently prompt and personalised level of service, nothing is ever too much trouble. Great communication, easy to contact, and regular updates. Feels reliable and trusted at every stage of the...

Sophie

Headwater

2 years ago

Thank you for your wonderful feedback, I am pleased Andrew was able to help you plan your upcoming trip. I will be sure to pass on your comments to Andrew and Look forward to hearing all about your trip! Thanks Sophie

MARK TUSON

Feefo Verified

2 years ago

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