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Haven Knox-Johnston Reviews | Customer Service Reviews for https://www.feefo.com/reviews/haven-knox-johnston | Feefo

Displaying all 9,429 reviews

Peter Lobban

4 years ago

Date of purchase: 06/23/2021

What Peter Lobban said about Haven Knox-Johnston:

Very efficient

Made changes to policy very easy and rapidly obtained new quote emailing new policy.

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Gordon linton

PE78FY

4 years ago

Date of purchase: 06/23/2021

What Gordon linton said about Haven Knox-Johnston:

Friendly and helpful customer service thankyou

Friendly and helpful customer service and received documents promptly thanks. Also competitive price.

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Stephen Kirby

4 years ago

Date of purchase: 06/23/2021

What Stephen Kirby said about Haven Knox-Johnston:

Everything was done very efficiently and quickly - a relatively short telephone call!

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James Lowry

4 years ago

Date of purchase: 06/23/2021

What James Lowry said about Haven Knox-Johnston:

Too many phone calls

Two phone calls were to a ‘messaging service’ Why ? Not a very efficient way to renew a policy. When I did get through your ‘system’ was ‘down’ Took a total of four calls to renew a policy - not very...

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Your Haven Knox-Johnston crew

Haven Knox-Johnston

4 years ago

Dear Mr Lowry, thank you for your review. I have left a message for you to contact me. When possible, please call me at your earliest convenience. Thank you. Karen Pooley, Marketing Team

Your Haven Knox-Johnston crew

Haven Knox-Johnston

4 years ago

Thank you for your call today Mr Lowry; I do hope that I have managed to allay any concerns you had. Thank you for renewing your policy with us for another year. Kind regards, Karen Pooley, Marketing

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Trusted Customer

4 years ago

Date of purchase: 06/23/2021

Good

First class service.

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Stephen Morgan

4 years ago

Date of purchase: 05/28/2021

What Stephen Morgan said about Haven Knox-Johnston:

FIRST CLASS ACT

I made a phone call to check up when i need to renew my boat insurance . The whole phone call ,plus paying for the next year took about five minutes. This to me was a first class act. Well done if...

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Your Haven Knox-Johnston crew

Haven Knox-Johnston

4 years ago

Thank you so much for your valuable and kind feedback. It is so great to hear when one of our loyal, long standing customers has received continuous years of great experience, I will be sure to pass your message onto the crew. Have a great boating season Paul Knox-Johnston

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Trusted Customer

4 years ago

Date of purchase: 06/16/2021

Excellent service for policy renewal

Prompt & efficient response to our policy renewal request

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Paul Coulson

4 years ago

Date of purchase: 06/23/2021

What Paul Coulson said about Haven Knox-Johnston:

The service has been fine - so far. However, I haven't received acopy of the policy yet.

Your Haven Knox-Johnston crew

Haven Knox-Johnston

4 years ago

Many thanks for your valued feedback and apologies that the documents have not been received as yet. Checking through the file, I see that you have requested to have your documents sent by email. Please can you double check your 'Junk' email folder just in case, for some reason, they have gone in there. If not received, please email me directly on paul@havenkj.com Many thanks Paul Knox-Johnston

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Colin Evans

4 years ago

Date of purchase: 06/23/2021

What Colin Evans said about Haven Knox-Johnston:

Excellent Customer service

Easy and quick set up of my insurance, the lady who I spoke with was knowledgeable and assisted throughout the telephone call, excellent service

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Trusted Customer

4 years ago

Date of purchase: 06/24/2021

Great service, sorting out a glitch with the online payment system.

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About Haven Knox-Johnston

When you take out a policy with Haven Knox-Johnston, you get great cover, an array of benefits and your very own award winning support crew – us. We’re here to make boat ownership plain sailing. You will have direct access to our underwriting and claims team and if you do need to claim we'll aim to get you back on the an even keel just as fast as we can!

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01732 223629

Haven Knox-Johnston, Horizon House, Eclipse Park, Sittingbourne Road, Kent, Kent, ME143EN, United Kingdom