The product and company the actual goods came from was fantastic, Hard to find it itself is difficult to contact if there is a problem. I understand it is all internet but sometimes a human contact...
Read more
Louise
hardtofind.
3 years ago
We understand that sometimes, when there's a problem, having human contact can be really important. While we currently offer email customer service, we appreciate your suggestion about the importance of human interaction. We'll certainly take it into consideration as we strive to improve our customer support channels.
Product reviews
Louise
hardtofind.
3 years ago
We're thrilled that the product you received was exactly as described and of first-class quality. It's wonderful to know that it exceeded your expectations and added that special touch to your one-of-a-kind events and celebrations.
Deliveries are always prompt and without any hassle.
Louise
hardtofind.
3 years ago
That's wonderful to hear! It's always a relief when deliveries arrive on time and without any issues. Thanks for sharing your positive experience!
Product reviews
Louise
hardtofind.
3 years ago
It's always heartwarming to know that a thoughtful gift can brighten someone's day. Thanks for sharing your positive experience with us!
Louise
hardtofind.
3 years ago
Ah, that's cute! I'm sure your granddaughter will be so excited to receive the special Easter surprise. It's always lovely to have something to look forward to, especially during holidays. Enjoy the Easter festivities with your family!
Date of purchase: 03/10/2023
0
Share
HL
Helena Ladiges
Feefo Verified
3 years ago
What Helena Ladiges said about hardtofind.:
Thanks this was the perfect gift
Louise
hardtofind.
3 years ago
You're welcome! I'm glad to hear that the gift was perfect for the occasion. It's always great when a gift can bring joy and happiness to someone.
Product reviews
Louise
hardtofind.
3 years ago
I'm so happy to hear that the Elton fan you gifted it to loved it! It's always wonderful to be able to bring a little joy to someone's life, especially during a difficult time. I hope the gift was able to lift their spirits and bring them some comfort. Thanks for sharing your positive experience!
I purchased a personalised gift. After payment, I immediately realised I made a mistake with the order.I immediately sent an email to have the error corrected before the gift was made. 3 days later I...
Read more
Louise
hardtofind.
3 years ago
I'm really sorry to hear about the disappointing experience you had with your personalised gift order. It's frustrating when mistakes happen, especially when you noticed it right after making the payment. Timely and efficient customer service is crucial, and I apologise if we fell short in this case. We aim to address customer requests promptly, and it seems like we didn't meet that expectation.
Product reviews
Louise
hardtofind.
3 years ago
I'm glad to know that despite the issue with the order, the personalized gift itself turned out well. It's always nice when the product meets your expectations.
Ordered and paid for subscription to magazine on 25 February and have not received anything by 2nd April......... what is going on??
Louise
hardtofind.
3 years ago
Thank you for bringing this to our attention. We apologise for the delay and any inconvenience caused. We understand how important it is for you to receive your magazine subscription in a timely manner.
To address this issue and resolve it as quickly as possible, we will reach out to you directly through the contact information provided during the purchase process. We want to ensure that your concerns are addressed and that we find a satisfactory solution for you.
Product reviews
Louise
hardtofind.
3 years ago
We sincerely apologise for the delay in receiving your order. We understand that waiting for such a long time can be frustrating, and we apologize for any inconvenience caused.
Date of purchase: 02/25/2023
0
Share
Trusted Customer
Feefo Verified
3 years ago
Impecable service, and very happy with the product I bought
Louise
hardtofind.
3 years ago
Thank you so much for your kind words! We're thrilled to hear that you had an impeccable experience with our service and that you're happy with the product you purchased.
Product reviews
Louise
hardtofind.
3 years ago
We always strive to offer the highest quality products and services to our customers, and we're glad to know that we were able to meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.