Thank you for your kind feedback! We're thrilled to hear that you had an excellent service experience with us. Providing top-notch service is one of our key goals, and we're delighted that we met your expectations.
Product reviews
Louise
hardtofind.
3 years ago
Your satisfaction means a lot to us, and we appreciate your kind words.
Date of purchase: 04/19/2023
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Trusted Customer
Feefo Verified
3 years ago
Perfectly packed ,notified on the progress of the delivery ,overall very satisfied with the item .
Product reviews
Date of purchase: 04/18/2023
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Trusted Customer
Feefo Verified
3 years ago
The website is easy to navigate. It was easy to order and deliveries arrived within a few days.
I made a purchase via eBay, and was waiting for it to arrive as it was for a gift. About a week of waiting for tracking, the order was cancelled by hardtofind without any warning. Not even an apology...
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Louise
hardtofind.
3 years ago
I'm really sorry to hear about your frustrating experience with your eBay purchase from hardtofind. It's definitely not the kind of service we want our customers to go through, especially when it involves a gift.
Product reviews
Louise
hardtofind.
3 years ago
That's definitely not the kind of experience we want our customers to have. If there's anything else I can do to assist you or if you have any other concerns, please don't hesitate to let me know. We value your feedback, and we'll take it into account to improve our processes and avoid such issues in the future.
I have been aHardTo Find advocate for sometime. Yes I would and do, recommend them. To date my experience has not been a bad one.
Product reviews
Date of purchase: 04/04/2023
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Trusted Customer
Feefo Verified
3 years ago
Very prompt service and delivery of the product I ordered. It was a 30th birthday gift for my daughter and she loved it! Thank you to hardtofind for their great service.
Product reviews
Date of purchase: 03/19/2023
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Trusted Customer
Feefo Verified
3 years ago
The vendor that I purchased from did not advise me that my order had been despatched or any tracking details. I was about to make contact when I found the package in my front garden in a bush. Also...
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Louise
hardtofind.
3 years ago
I'm really sorry to hear about your disappointing experience with your recent purchase. It's definitely not the kind of service we strive to provide. I understand how frustrating it can be when you don't receive any updates or tracking details for your order. That's not cool at all.
And finding the package in your front garden, hidden in a bush? Yikes! That's definitely not the way we want our deliveries to end up. I apologise for any inconvenience or confusion caused by this.
Date of purchase: 04/11/2023
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Trusted Customer
Feefo Verified
3 years ago
End to end service was excellent - easy to use website, product arrived true to visual on website and within a good time frame.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
