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Happy Kombucha Reviews | Customer Service Reviews for https://www.feefo.com/reviews/happy-kombucha | Feefo

Displaying all 3,237 reviews

Trusted Customer

1 month ago

Date of purchase: 04/15/2025

excellent

rang them was very helpful thanks

Product reviews

Laura Rayson

Manchester

1 month ago

Date of purchase: 04/15/2025

What Laura Rayson said about Happy Kombucha:

Happy Scoby, happy kombucha!

Fast and efficient, the product came faster than I thought it would!!

Product reviews

Janine

Omagh

1 month ago

Date of purchase: 04/14/2025

What Janine said about Happy Kombucha:

Great company you can be confident to order from

I have used Happy Kombucha for years and have never had a problem with ordering or delivery. There is lots of support for products online and I have contacted for support and the customer service is...

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Product reviews

Trusted Customer

1 month ago

Date of purchase: 04/04/2025

Great product. Fantastic customer service and support.

Excellent service. I had second thoughts about an order I made and contacted Happy Kombucha who sorted everything immediately.

Product reviews

Trusted Customer

1 month ago

Date of purchase: 04/12/2025

Very good company to deal with…

Very speedy delivery. Well packaged. Excellent website with very detailed information. The after sales service is very good. Not my first time to purchase from this company.

Product reviews

Trusted Customer

1 month ago

Date of purchase: 04/08/2025

Great business, great people = great kefir!

I had a technical problem initially - on my side. Fern helped sort it. Very friendly, professional, knowledgeable. Really lovely to talk to. It's so good to talk to a human being, someone who knows...

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Product reviews

Trusted Customer

1 month ago

Date of purchase: 04/08/2025

Excellent product and service

Excellent service, very attentive and never leave you in the dark, you'll have all your questions answered

Product reviews

Paige Walker

2 months ago

Date of purchase: 03/26/2025

What Paige Walker said about Happy Kombucha:

Terrible

I was ignored by customer service when my order did not arrive

Michelle Holborn - Moderations

Happy Kombucha

1 month ago

We have no record of any contact by yourself. I am so sorry about that, we do not have any emails from your email address and we have no record of a phonecall or whatapp message. If you can supply us with a copy of this communication we can happily look into that for you. in regards to your delivery. The tracking (we sent you a copy of this to the registered email address that we have) shows that DPD attempted to deliver three times but there was no one available so the goods were helding waiting for you to contact them. They recieved no contact so eventually detsroyed the goods as they were a food product that was now past its use by date. Our email address is help@webrewkombucha.co.uk or you can call or whatsapp us on 01323 730091.

Product reviews

Michelle Holborn - Moderations

Happy Kombucha

1 month ago

I am so sorry but we have no recprds of any contact from yourself in regards to this order on any of our contact channels. We did however sent you the full tracking for your order that showed DPD made three delivery attempts (contacting you on each ocassion to give you a delivery window). There was no one available on three occassions so DPD held the parcel waiting for you to contact them about the delivery. The parcel was then destroyed due to the lenghth of time and the goods had expired. please ensure that you are available for the deliveries.

Michelle Holborn - Moderations

Happy Kombucha

1 month ago

We have no record of you contacting us by any of our contact channels. The tracking that we provided however does show what happened to your order. DPD attempted to deliver it on three seperate occassions but there was no one available for the delivery so the item was taken to the depot and held awaiting contact from yourself. Once the goods had expired and you had not made contact DPD detroyed them. I can only apologise but we do need customers to be available for deliveries and we have not recieved any communication from yourself that we can find in regards to this matter.

Michelle Holborn - Moderations

Happy Kombucha

1 month ago

We have no record of any contact from yourself, we have searched all emails, all our phone records and our whatapp records and can find nothing. The DPD tracking we supplied does hpwever show that DPD attempted to deliver your parcel many times but there was no one available so they held it at the depot waiting for you to contact them, once the goods had past their expiry date they were destroyed. I am so sorry but the couriers do need you to be there or give them alternative instructions for deliveries.

Rebecca McAlpine

2 months ago

Date of purchase: 03/27/2025

What Rebecca McAlpine said about Happy Kombucha:

Good product, clear instructions

Arrived promptly with good instructions

Product reviews

Sarah

Somerset

2 months ago

Date of purchase: 03/17/2025

What Sarah said about Happy Kombucha:

Happy Kefir

Good service, delivery was quick and packaged well.

Product reviews

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About Happy Kombucha

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01323410765

Unit 5, White Knights Business Park, Eastbourne, East Sussex, BN23 6FB, United Kingdom

Organic Kefir Home basic Starter Kit-with Milk or Water Grains

Organic Certified Premium Live Milk Kefir Grains

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Happy Kombucha Reviews

Continuous Brewing scoby pack certified OrganicMore reviews of this product (81)View product websiteExcellent quick delivery great phone conversation guiding me. Made first bew and all went to plan. Thanks

Organic Kombucha ScobyMore reviews of this product (478)View product websitePerfect Scoby!! On my second batch of kombucha with it :) highly recommend.

Unrefined Organic Sugar packMore reviews of this product (9)View product websiteGreat quality sugar in convenient packs. Great product to use for fermentation.

Ginger Bug plant/paste (probiotic)More reviews of this product (58)View product websiteAnother excellent product that I needed to buy again as I couldn’t take my fermentation supplies with me when I moved due to border restrictions. The ginger beer produced is great but even better...Read all

Water Kefir grains, Organic certifiedMore reviews of this product (326)View product websiteThe grains arrived in great condition and quickly were producing water kefir. The grains are growing quickly and have remained large. I have bought from another company previously and the grains...Read all

Standard Organic Kombucha Scoby (makes 2L)More reviews of this product (31)View product websiteIt did everything I hoped it would and it wasn’t nearly as difficult as I’d thought!

Water Kefir grains, Organic certifiedMore reviews of this product (326)View product websiteAs long as you follow the instructions, it is very simple to create a delicious drink with the benefit of enormous health benefits.

RAW Organic Milk Kefir GrainsMore reviews of this product (154)View product websiteHi Fern, Thanks so much for being extremely patient recently when I had a problem (my fault) purchasing from you. Took several attempts, but we did it! Anyway, made my first ever batch using your...Read all

Plastic rimmed SieveMore reviews of this product (32)View product websiteExcellent job! Sorry, sorry...it's a sieve. I use many, but as sieves go, it does an excellent job for my kefir.

Barrel Booch Original Cask brewed Kombucha 500mlMore reviews of this product (11)View product websiteDidn't arrive and customer service ignored me. Will not shop here again.

Barrel Booch Blackcurrant and Blueberry Cask brewed Kombucha 500mlView product websiteDidn't arrive and customer service ignored me. Will not shop here again

Organic Kombucha ScobyMore reviews of this product (478)View product websiteIt didn't arrive and customer service ignored me... sooo.

Organic Kombucha ScobyMore reviews of this product (478)View product website

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