The item description was poor consequently it did not fit so had to be returned and not only did I have to pay delivery both ways I was then charged a restocking fee!! Will never deal with them again
HandleStore.com
HandleStore.com
11 years ago
Thanks for the feedback. Let me assure you there is no re-stocking charges in place for any customer and you haven't been charged in that respect. The cost of return carriage is unfortunate I'm afraid. We do try to make things as clear as possible on the website with these devices and if you are unsure you can always use our support line as we are more than happy to help.
Trusted Customer
11 years ago
The item was not ordered incorrectly the description was misleading. It does nt state that returns incure postage both ways so in fact postage is not FOC !
Product reviews
Date of purchase: 07/17/2014
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Trusted Customer
11 years ago
Easy to use
Product reviews
Date of purchase: 07/24/2014
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Trusted Customer
11 years ago
Very quick and efficient, good delivery service.
Product reviews
Date of purchase: 07/15/2014
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Trusted Customer
11 years ago
Speedy delivery
Product reviews
Date of purchase: 07/21/2014
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Trusted Customer
11 years ago
excellent service from handlestore ordered on Wednesday delivered on friday
HandleStore are a recognised brand in the online world of DIY and more specifically the repair and maintenance of hardware used on double glazed windows and doors. We supply all kinds of handles, hinges and hardware for all types of windows and doors including upvc, timber, metal and casement wood. Everything we sell is available from our stocked warehouse and available on a next day service!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
HandleStore are a recognised brand in the online world of DIY and more specifically the repair and maintenance of hardware used on double glazed windows and doors. We supply all kinds of handles, hinges and hardware for all types of windows and doors including upvc, timber, metal and casement wood. Everything we sell is available from our stocked warehouse and available on a next day service!