I THINK I WAS UNFORTUNATE TO SPEAK TO A "TEMP" ABOUT A FENDER STRATOCASTER I ENDED UP BUYING. THERE MAY HAVE BEEN A TRAINING ISSUE THERE - BUT ANY OTHER DEALINGS I HAVE HAD THE SERVICE ETC HAS BEEN...
The staff were very helpful and appeared to know what they were talking about
GUITARGUITAR
GUITARGUITAR
14 years ago
Thank you for taking the time to leave this feedback. Having read your comments, we can only hold our hands up and apologise for this. It's a clear mistake on our behalf and has resulted in you being massively inconvenienced, especially given that you were offered reassurance by the staff here that it would be act as a suitable replacement.
If there's ever anything else you need in the future, please drop me a mail at support@guitarguitar.co.uk and I'll make sure you're well looked after.
I bought an ex demo guitar, spoke to a girl from the London store who described slight marks over telephone and to my delight the guitar was just as she described it
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.