Was disappointed that when i took out the subscription it was for a birthday present but could not put different address to billing address down till after the first direct debit payment had been...
Seems like mags come on time then all of a sudden they are late arriving or don't arrive at all and we have to be sending e-mails back and forth. Is it just the service, how they are mailed, or...
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Greatmagazines Manager
Great Magazines
11 years ago
We can only apologise that you've had issues with recieving your magazines on time and that you've had to get in touch with us. Occasionally errors happen that are out of our control, but we are continually making improvements to our tracking services to ensure you receive the issues you should. Your feedback is so valuable to helping us identify these errors and preventing them, so thank you for taking the time to do this.
TC
Trusted Customer
11 years ago
Thank you for your quick response. I must say that in the past you have always expedited your resolve of the problem when it occurred.
Magazines arrived in a timely manner, I knew exactly the terms of the subscription and, if I had to contact them, the information was readily available
When I left the States to go work in Afghanistan, I knew one of the small pleasures I was going to miss was reading "Performance Bikes" magazine. So one of the first things I did when I got here in...
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Greatmagazines Manager
Great Magazines
10 years ago
We can only apologise that you've had issues with receiving your magazines and that you've had to get in touch with us. Occasionally errors can happen, but we are continually making improvements to our tracking services to ensure you receive the issues you should. However our records show that the subscription is being successfully delivered and we have not had any issues returned. We would highly recommend checking the delivery address on your confirmation email is correct and if not we will be happy to correct it.
I bought this for a gift. The recipient did not receive magazinbes 1 & 2 of the series and it was only after a chance conversation that this was brought to light. The company explained that the Royal...
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Greatmagazines Manager
Great Magazines
10 years ago
We can only apologise that you've had issues with receiving your magazines on time and that you've had to get in touch with us. Occasionally errors happen that are out of our control, but we are continually making improvements to our tracking services to ensure you receive the issues you should. Your feedback is so valuable to helping us identify these errors and preventing them, so thank you for taking the time to do this.
Great Magazines.co.uk is a dedicated magazine website. Within our site you will find a range of discounted and gifted magazine subscriptions that you’ll find hard to beat anywhere else. Within the site you’ll be able to browse our magazines, view our special offers and pay via multiple payment methods to suit you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Great Magazines.co.uk is a dedicated magazine website. Within our site you will find a range of discounted and gifted magazine subscriptions that you’ll find hard to beat anywhere else. Within the site you’ll be able to browse our magazines, view our special offers and pay via multiple payment methods to suit you.