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Gray Line San Francisco Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

37

9

1

2

0

49

ratings over the past year

Displaying all 1,053 reviews
Trusted Customer
7 years ago
Date of purchase: 11/25/2017
The price of the shopping trip is reasonable. But the shopping time is too long, it started from about 10:00~10:30AM (I can’t remember the exactly time), and ends at 6:00PM. If there could be another...

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Ms Perla Gomez
7 years ago
Date of purchase: 11/23/2017
What Ms Perla Gomez said about Gray Line San Francisco:
Great customer service, very nice people i would do it next time I visit
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Mr teeravit chaipamorn
7 years ago
Date of purchase: 11/16/2017
What Mr teeravit chaipamorn said about Gray Line San Francisco:
Great tour guide
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Ms JUNICE ONG
7 years ago
Date of purchase: 11/16/2017
What Ms JUNICE ONG said about Gray Line San Francisco:
Outstanding experience
Outstanding experience visiting 3 wine valleys. Thumbs up to the tour guide too for excellent service by entertaining the guests in the bus!
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Ms Malin Bengtsson
7 years ago
Date of purchase: 10/30/2017
What Ms Malin Bengtsson said about Gray Line San Francisco:
Great views! Great guide!
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Trusted Customer
7 years ago
Date of purchase: 10/16/2017
Very good customer service
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Mrs Korie Seibel
Medicine Hat, Alberta CANADA
7 years ago
Date of purchase: 10/26/2017
What Mrs Korie Seibel said about Gray Line San Francisco:
Easy fast great.
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Trusted Customer
7 years ago
Date of purchase: 10/22/2017
Be prepared to find your own way
Booked the Muir Woods, Sausalito and Alcatraz tour. They make you grab the tour downtown but end your tour at the Alcatraz boat terminal so you have to find your own way back downtown to get your...

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Chris
Gray Line San Francisco
7 years ago
Thank you for taking the time to leave your feedback.
We apologize for the confusion in where the tour ends, all tours end at the same point that they started, our main tour center at Union Square, however, we do offer courtesy stops on the return at several locations including Pier 41 for customers who are going to Alcatraz Island.
After you left the tour, the bus will have returned to Union Square where you joined the bus in the morning.
Please email us at tours@graylineofsanfrancisco.com and we would be delighted to offer you a complimentary tour which will drop you off at the same point that you started.
Trusted Customer
7 years ago
You might want to train your people then. We asked the driver when he dropped us at pier 41 and made us walk to pier 33 to catch the Alcatraz tour how we get back, he told us to take the F-Train. Not sure how that equates to the tour ends where it started?
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Mr Stephanie Hunt
7 years ago
Date of purchase: 10/13/2017
What Mr Stephanie Hunt said about Gray Line San Francisco:
Booking was easy, but it was very unclear what the next step was. I also booked for the 9am online but when i called they had it for the afternoon.
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Mr JOSE TAVERAS
7 years ago
Date of purchase: 10/16/2017
What Mr JOSE TAVERAS said about Gray Line San Francisco:
Must do in San Francisco
We did the night tour and was great!! The guide was very funny and great tips on places to visit
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About Gray Line San Francisco
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.
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10 Industrial Way, San Francisco, California, 94005, United States
Why trust Feefo reviews?

About Gray Line San Francisco
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.