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Gray Line Orlando Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 714 reviews

Trusted Customer

Feefo Verified

8 years ago

Had to cancel and they gave me full refund, would book again

Date of purchase: 05/01/2018

Mr James A Stockton

Feefo Verified

8 years ago

What Mr James A Stockton said about Gray Line Orlando:

Interesting, good value day out with no driving.

On this trip we went to St Augustine. A very beautiful place with scenic views, history and a fort. This was the second time we travelled here with Gray Line. The first time we travelled around,...

Product reviews

Date of purchase: 04/19/2018

Trusted Customer

Feefo Verified

8 years ago

Awesome experience! So worth doing. The driver was very informative and everything was exactly the time they stated!

Product reviews

Date of purchase: 05/03/2018

Mrs Roswitha Olaleye

Feefo Verified

Berlin, Germany

8 years ago

What Mrs Roswitha Olaleye said about Gray Line Orlando:

Einfach super

Der Service von Gray Line Orlando ist stets hervorragend. Pünktlich auf die Minute, Immer sehr nette und professionelle Tourguides. Wir machen alle unsere Ausflüge mit Gray Line

Product reviews

Date of purchase: 04/03/2018

Mr Liam Lord

Feefo Verified

8 years ago

What Mr Liam Lord said about Gray Line Orlando:

Good Tour Guide but took a long time

Booking online was very easy and had the pick-up and drop-off point at our hotel.

Product reviews

Date of purchase: 04/13/2018

Trusted Customer

Feefo Verified

8 years ago

Everything was great!!!! Go and see!!!!

I really like the experience!!! I recommand to everyone.

Date of purchase: 04/07/2018

Mrs Judith Gaughran

Feefo Verified

Universal Studios Orlando

8 years ago

What Mrs Judith Gaughran said about Gray Line Orlando:

We travelled very comfortably with Gray Line Orlando !!!

Excellent - very friendly and helpful!! Transport was very clean too!! Drivers were also friendly /polite and knowledgeable of the region we were visiting!! They were also entertaining and good...

Date of purchase: 04/06/2018

Mr Theodore Rzepski

Feefo Verified

West Hartford CT

8 years ago

What Mr Theodore Rzepski said about Gray Line Orlando:

Central Florida tour and fishing in the Gulf of Mexico.

I give my experience with a Gray Line tour 5 stars despite a bus break down and horrible traffic. The reason I enjoyed the trip, despite the hassles was because the driver, Giovani was exceptional....

Date of purchase: 04/06/2018

Trusted Customer

Feefo Verified

8 years ago

Unexplained delay leads to less time at destination

Easy to book online. When I called, the representative at Orlando was very helpful.

Product reviews

Date of purchase: 03/29/2018

Trusted Customer

Feefo Verified

8 years ago

Lot of driving for little sightseeing

Too much time spent on the bus with a driver who did not include all the passengers or keep us informed as to what was happening specifically on our return journey . 30 minutes spent in Celebration...

GLOrlandoKarissa

Gray Line Orlando

8 years ago

Hello:

Thank you for the feedback and we are sorry to hear you did not enjoy the city tour. We will be looking into the day you went on tour and speaking with the driver in order to improve the experience. If you have any other issues or questions, please email us at Karissa@graylineorlando.com.

Kind regards,

Karissa

Date of purchase: 03/21/2018