Improve downstairs windows so guests can actually see something! It was crowded upstairs so we had no choice! Audio equipment is old and outdated. I was only on the bus for part of a loop. The seat...
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Product reviews
Date of purchase: 05/18/2019
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Mr David Leslie
Feefo Verified
6 years ago
What Mr David Leslie said about Gray Line New York:
Filthy, degraded bus with very limited views (windows dark, pixellated and very few of them) and strange guide who couldn't be heard because the PA system was so poor. Nothing like Gray Line New York...
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Product reviews
Date of purchase: 05/13/2019
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Trusted Customer
Feefo Verified
7 years ago
I had to wait thirty minutes in a line to pick up my tickets. It would have been a lot quicker to purchase them on the street for the same prices. There is no point to buying them online.
The online booking process was pretty easy to use. I had a question and I emailed Gray line, but I received no response from them. I ended up calling to get my answer.
Product reviews
Date of purchase: 04/15/2019
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Trusted Customer
Feefo Verified
7 years ago
Easy to book on line. Also to pick dates I wanted
Product reviews
Date of purchase: 04/16/2019
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Trusted Customer
Feefo Verified
7 years ago
More buses! Bus driver stopped took a break we had to get off and grab a subway. Back in the fall had an actual tour guide. This time had to listen to recording
Change online site and brochure....
Buses did not pick up where the online map said they did. If you've updated your map, please update it online. We were not even able to use the second day of our tour because we could not catch a...
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
