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Gray Line Iceland Reviews

Displaying all 13,015 reviews

Trusted Customer

Feefo Verified

2 years ago

Easy and user friendly.

Andrei

Gray Line Iceland

2 years ago

Dear Customer, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon. Best regards, Gray Line Team

Product reviews

Date of purchase: 08/19/2024

GeorgeJ

Feefo Verified

Washington DC

2 years ago

What GeorgeJ said about Gray Line Iceland:

Easy booking process

Easy and well priced. I did have trouble knowing which bus stop was best for me but they were able to help me when I got on the bus.

Andrei

Gray Line Iceland

2 years ago

Jami, thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future! Sincerely, Gray Line Team

Product reviews

Date of purchase: 08/08/2024

Trusted Customer

Feefo Verified

2 years ago

No problem

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Product reviews

Date of purchase: 08/23/2024

Trusted Customer

Feefo Verified

2 years ago

Comfortable airport transfer

Easy

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Product reviews

Date of purchase: 08/23/2024

Trusted Customer

Feefo Verified

2 years ago

I booked this tour at 7PM, the night before the 8am departure. We were part of another tour that cancelled last minute and were thrilled that we could find something so last minute. It was very...

Andrei

Gray Line Iceland

2 years ago

We would not be able to grow and develop without feedback like yours, our dear customer. We are thrilled you had a great experience with us and hope to see you again soon. Best regards, Gray Line Team

Product reviews

Date of purchase: 08/22/2024

Trusted Customer

Feefo Verified

2 years ago

Andrei

Gray Line Iceland

2 years ago

Hi Dear Customer, Thank you for your feedback. We appreciate your review and would love to hear more about how we can enhance your experience. Please feel free to reach out to us at iceland@grayline.is with any specific suggestions or concerns. We look forward to the opportunity to serve you better. Best regards, Gray Line Team

Product reviews

Date of purchase: 08/22/2024

Trusted Customer

Feefo Verified

2 years ago

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Product reviews

Date of purchase: 08/20/2024

David Simons

Feefo Verified

2 years ago

What David Simons said about Gray Line Iceland:

Not a hotel drop off. Do not be fooled

This was hardly a hotel drop off. We took a bus, then transferred to another bus which left us in the center of town. We had to walk up a big hill and about a quarter of a mile to our hotel because...

Andrei

Gray Line Iceland

2 years ago

Dear David, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. As we checked, it shows that the service was provided and the bus driver drop you off at the designated Bus Stop for Canopy Hotel. Please also be reminded that due to Reykjavik's bustling tourism, there are policies restricting tour buses from accessing certain streets and areas. As a result, the city has established specific pickup points for tour buses. These pickup points are strategically positioned close to downtown accommodations, ensuring you have only a brief walk (under 10 minutes) to commence your journey. We still hope you enjoyed your stay here in Iceland. Warm regards, Gray Line Team

Product reviews

Date of purchase: 08/21/2024

Gianluca Mancini

Feefo Verified

Venice, Italy

2 years ago

What Gianluca Mancini said about Gray Line Iceland:

Very east and excellent

Andrei

Gray Line Iceland

2 years ago

Gianluca, your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!

Product reviews

Date of purchase: 08/19/2024

Trusted Customer

Feefo Verified

2 years ago

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Product reviews

Date of purchase: 08/20/2024

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Gray Line Iceland Reviews

South Iceland, Waterfalls & Black Sand BeachMore reviews of this productView product websiteVery well executed tour. Excellent guide and driver. Clean, comfortable coach.

Private transfer from Keflavik airport to ReykjavikMore reviews of this productView product websiteEfficient transfer from the airport to my hotel

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websiteThe driver was very kind and helpful.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websiteWasn’t really a hotel drop off. One bus to town and a second to downtown. Then a big walk uphill to hotel with heavy bags. The drop off is not a hotel dropoff

The Golden Circle ClassicMore reviews of this productView product websiteIt was a very beautiful expirence....Mr Darren is an excellence and professional guide...very 🔝🔝🔝

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websiteExcellent service! The drivers were very helpful and professional. Loved the option to be dropped off right at our hotel!

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