Dear Kerri-Lynn,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
I didn't take the tour, because I left the bus. They never called me by name, and the time to go iat my hotel said it left at 8:30. I was at the door of the hotel at 8:10 and since that time no bus...
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Date of purchase: 10/05/2024
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FH
Ferdinand Hladik
Feefo Verified
2 years ago
Andrei
Gray Line Iceland
2 years ago
Thanks Ferdinand. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Best regards,
Gray Line Team
Product reviews
Date of purchase: 09/30/2024
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KV
Katerina Vasileska
Feefo Verified
2 years ago
What Katerina Vasileska said about Gray Line Iceland:
Dear Katerina,
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
We can’t wait to welcome you back!
Best regards, Gray Line Team
Compliments and thanks to Kristi and Magda. They handled this trip with courtesy, humor, knowledge, and respect for all the passengers. They really made my first visit to Iceland a pleasure, and I...
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Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for your gracious words! We’re delighted to hear you enjoyed Kristi and Magda's service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!
Warm regards,
Gray Line Team
Date of purchase: 10/04/2024
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Trusted Customer
Feefo Verified
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Product reviews
Date of purchase: 10/01/2024
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Trusted Customer
Feefo Verified
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
I booked.paid for and was confirmed on a one way 2:30 am transport from the airport to the city. Waited an hour and finally called as there was no bus
Was told ‘sorry the last transport was a 1:15’...
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Andrei
Gray Line Iceland
2 years ago
Dear Gina,
Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you encountered with your transportation from the airport. We take these matters very seriously, and we apologize for the inconvenience and the lack of communication regarding your booking. We assure you that we are looking into this issue to prevent it from happening in the future since starting this month we have had changes in our transfer times to and from the Keflavik Airport.
We value your feedback and appreciate your understanding. We hope to have the opportunity to serve you better in the future.
Sincerely,
Gray Line Team
Product reviews
Date of purchase: 10/03/2024
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MI
Mihaela-Evelina Ion
Feefo Verified
Reykjavik
2 years ago
What Mihaela-Evelina Ion said about Gray Line Iceland:
Easy booking online and good customer service support.
Andrei
Gray Line Iceland
2 years ago
Dear Mihaela,
Thank you for choosing Gray Line and for your rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Product reviews
Date of purchase: 09/29/2024
0
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Trusted Customer
Feefo Verified
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.