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Gray Line Iceland Reviews

Displaying all 13,015 reviews

Trusted Customer

Feefo Verified

3 years ago

Rides to and from airport

The website for booking transport to and from the airport was confusing. Grayline seemed a lot pricier than Flybus. I wish we didn’t have to transfer from the bus stop pick up and at the bus...

Product reviews

Date of purchase: 08/05/2023

Esteban Soto

Feefo Verified

3 years ago

What Esteban Soto said about Gray Line Iceland:

No show

They stood me up. The bus never showed up. I had to call them, they didn't give a solution just the refund. It was my last day at the country and this situation was the worst.

Andrei

Gray Line Iceland

3 years ago

Thank you for taking the time writing us about your experience. We truly regret to hear about this inconvenience and we can see our team has already processed the refund for your booking. It seems like this was due to a technical/system error with your booking which caused the inconvenience. We sincerely apologize for any inconvenience caused.

Product reviews

Date of purchase: 08/06/2023

Regine Wörle

Feefo Verified

Grenivík

3 years ago

What Regine Wörle said about Gray Line Iceland:

Guter Service

Alles ist abgelaufen wie vereinbart. Dann bin ich absolut zufrieden.

Product reviews

Date of purchase: 08/01/2023

Trusted Customer

Feefo Verified

3 years ago

Pretty good

Great service however paid for hotel pickup however bus did not arrive at stated time. Had to walk 3.5km with luggage to depot. Once at depot service was excellent.

Date of purchase: 08/06/2023

Gonzalo Lasso Arevalo

Feefo Verified

3 years ago

What Gonzalo Lasso Arevalo said about Gray Line Iceland:

One can only stay not much time in every place. And in the return trip the driver not drooped off on the proper site.

Andrei

Gray Line Iceland

3 years ago

Thank you for taking the time in writing us about your experience. We regret to see that the beautiful Golden Circle sights deserve only 2 stars. At each location customers are allowed from 30 to 60 min, depending on the time table and group dynamic. On the return to Reykjavik customers can be dropped off by the tour bus at certain locations or use the drop off service from Reykjavik Terminal, same used when picked up.

Date of purchase: 08/01/2023

John Englehardt

Feefo Verified

3 years ago

What John Englehardt said about Gray Line Iceland:

Easy and convenient. Comfortable coaches.

Product reviews

Date of purchase: 08/05/2023

Trusted Customer

Feefo Verified

3 years ago

fungerade fint

Date of purchase: 07/31/2023

Allen Johnson

Feefo Verified

3 years ago

What Allen Johnson said about Gray Line Iceland:

Amazing and knowledgeable guides

Darren and piotr were amazing and very friendly. They both did a great job of providing interesting information and insight into Iceland and the lives and experiences of being in/from Iceland

Product reviews

Date of purchase: 08/02/2023

Manuel Martinenghi

Feefo Verified

3 years ago

What Manuel Martinenghi said about Gray Line Iceland:

Horrible experience, only a long trip on a big bus!

Only 25 minutes for lunch and 20 minutes for dinner, guide uncorrect listless and unprepared. She did not tell one word, she read the tablet in a uncertain english and chating all the time with the...

Product reviews

Date of purchase: 08/03/2023

Arda Demirel

Feefo Verified

3 years ago

What Arda Demirel said about Gray Line Iceland:

fast transfer

hello we has a smooth transfer. but you could arrange buses more often rather then every 1 hour

Product reviews

Date of purchase: 07/22/2023

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Gray Line Iceland Reviews

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websiteCould have been smoother transitions.

Lava TourMore reviews of this productView product websiteAgain they never showed. Wish they would have told me before so I could book another company

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websiteSee above. I don't want to key it twice.

South Iceland, Waterfalls & Black Sand BeachMore reviews of this productView product websiteTours were well worth the money,

South Coast & Jökulsárlón Glacier LagoonMore reviews of this productView product websiteHorrible tour, horrible guide

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websitehello we has a smooth transfer. but you could arrange buses more often rather then every 1 hour

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