Poor service by the carrier,only the driver,and 10 by 4 metre roll buried under numerous…
Poor service by the carrier,only the driver,and 10 by 4 metre roll buried under numerous other heavy items.I had to help driver,which was not so good as I am just recovering from heart attack.I know...
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Trusted Customer
12 years ago
the grass had a big section of damage it was a good job i orderd…
the grass had a big section of damage it was a good job i orderd too much
to cover i was able to cut the damaged bit out
Grass 247
Grass247
12 years ago
We are very sorry to hear that your item arrived with damage to it.
Whilst we take every care to carefully package all items we send to avoid any damage taking place during transit unfortunately as we use an external courier very occasionally items may arrive with damage to them.
We are always happy to collect and replace any items with problems such as damage free of charge provided they have not already been fitted.
We would like to try and resolve your issue for you but unfortunately we do not currently have a contact number to call you on so we have sent you an email.
If you could respond to this email with a number and convenient time to call we would be happy to call and discuss your concern and try to resolve it for you.
If you have any further questions please call us on 0800 1952 952.
Kind Regards
Adam
Grass247
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Trusted Customer
12 years ago
very very good
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Trusted Customer
12 years ago
Contact with staff was excellent, slight delay with delivery but not a problem as I…
Contact with staff was excellent, slight delay with delivery but not a problem as I ordered it allowing extra time.
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Trusted Customer
12 years ago
Excellent service
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Trusted Customer
12 years ago
Prompt delivery and helpful advice given when placing order. Really pleased with the product. Intend…
Prompt delivery and helpful advice given when placing order. Really pleased with the product. Intend to use company again. Would recommend.
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