Samples helped my decision. Sale price was brilliant. Excellent delivery service. Have recommended it to all my family and friends.
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RH
Robert Higginson
Feefo Verified
GBR
3 months ago
What Robert Higginson said about Grass247:
They do what they say they will do!
Excellent service from the advisers. I gave the ladies my requirements and they suggested 2 styles. They arrange for samples at the same time.
The ordering was done online via the site and was very...
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Trusted Customer
Feefo Verified
3 months ago
Can't fault them
After being let down by another company when we had a landscape gardener on site, these lads turned up within 48 hours with a better quality product at a cheaper price. Can't fault that
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MH
Mrs Heron
Feefo Verified
GBR
3 months ago
What Mrs Heron said about Grass247:
Awful no customer service & incompetent delivery driver - not recommended
There was no customer service and did nothing to help me or even try to.
They sent an incompetent driver who went the wrong way to me and then put down as failed. They even went pass me to go to...
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Customer Services
Grass247
1 month ago
Good morning,
Thank you for taking the time to leave your feedback following your order.
We are sorry to hear you were disappointed with the delivery service.
Our driver reported no road access on the scheduled delivery date. We can see you contacted our team, who provided options for redelivery. As deliveries are planned up to two working days in advance, redelivery would normally take place within 2–3 working days.
We are sorry this timescale was not suitable on this occasion. We can see your order has since been cancelled and your refund processed.
A member of our team will be in contact to see if there is anything further we can assist you with.
Kind regards,
Jenny
Grass247
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AB
Andrew Bannister
Feefo Verified
GBR
3 months ago
What Andrew Bannister said about Grass247:
Can’t fault anything
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CC
Clara Chiemeziem
Feefo Verified
GBR
3 months ago
What Clara Chiemeziem said about Grass247:
Beautiful
Very beautiful and good quality. My kids enjoy our garden now
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GR
gail robinson
Feefo Verified
GBR
3 months ago
What gail robinson said about Grass247:
Brand new garden
Very good helpful arrived on time lady on the phone was very knowledgeable
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EG
Evelyn Graham
Feefo Verified
GBR
3 months ago
What Evelyn Graham said about Grass247:
First class product
All done online before placing i did try the chat twice not recommended very slow to reply and never really got an answer to my queries
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
